Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 3849 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 75887 Views
  • 95 replies
  • 28 Helpful

Resolved! Tablet doesn't turn on

I have a tablet as part of my package but it no longer works (doesn't turn on). Can I return it to EE and will they fix/ replace it or can I get a discount on my contract?

Deepap84 by Explorer
  • 375 Views
  • 2 replies
  • 1 Helpful

Resolved! EE not fit for purpose

I've been with EE for a few years now and never known a terrible company who apparently cares but deep down they just either use a third party company like TelePerformance (I know you use this company as I use to work for them and they do not train t...

Resolved! New phone security.

I've just got a Samsung  Galaxy A17 5G. It's my first Samsung and before  that I've been using a different make. I'm not really  hot up on phone security regarding Viruses spyware hackers, ect and always  worried about  it, in the past I've use  AGV ...

Amandacf by Explorer
  • 408 Views
  • 1 replies
  • 2 Helpful

Resolved! Pixel 10 restarting

I had an update and since my phone is restarting on its own. Sometimes the screen is half blank then it'll restart. 

Resolved! How long do you usually have to wait till phone is sent?

Hi, just ordered a Samsung Galaxy Fold 7, it came through with an email of "Your plan details" but it kinda kicked me out after I did the upfront cost & still showed it in my basket. So just wondered if I needed to do it again? Ordered on Monday 20:2...

Shinasu by Investigator
  • 531 Views
  • 5 replies
  • 0 Helpful

Resolved! Please change my phone number on verifying my account

Dear sir, I am not able to see my bills as  the verfy account system verify send the code to ******* which is wrong number. Please change it to my EE phone number which is ******* or ********.  Thanks Msalehi [Mod edit: Phone no's removed, please do ...

Msalehi by Visitor
  • 343 Views
  • 1 replies
  • 0 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 75887 Views
  • 95 replies
  • 28 Helpful