Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 60734 Views
  • 91 replies
  • 28 Helpful

Oppo find x8

Hi guys I currently have the oppo find X5 and it's the best phone I have ever had but now it doesn't hold charge for long. I am wondering when  EE  are going to start selling the new find x8 as I want to upgrade but want the newer version of the find...

MCK code

I just tried to enter an unlock code for several times after it failed to accept my unlock code... and ask to enter MCK code. What is the MCK code? thanks

BBlim by Explorer
  • 66036 Views
  • 85 replies
  • 74 Helpful

Resolved! Inclusive benefit Apple Music not linked

I changed my Inclusive Benefit to Apple Music via my account on the ee website. My account says it is active but Apple Music says there is no ee account linked to my phone number. I have spent literally hours on the phone to both ee and to Apple to n...

Salbusdr1 by Investigator
  • 230 Views
  • 4 replies
  • 4 Helpful

Resolved! Weather date on home screen wrong/stuck

A disabled lady who lives opposite me has a Samsung Galaxy A12 bought through BT/EE. On her home screen she has weather displayed (cloud with temp) with a date and time beneath it which is wrong and appears to stuck on 12/2/25 20:45. When I tap it th...

PBAB by Investigator
  • 435 Views
  • 1 replies
  • 2 Helpful

Resolved! Cannot carrier unlock huawei mate 20 pro

I have been trying to unlock my Huawei but when I put in another sim from another provider there is no prompt and I need to update my Huawei to harmonyos bc ee is not pushing updates for this device anymore Can someone pls help? 

New phone

Hi all, I've recently joined the EE network however my android phone is from Three. I can't seem to get my new device (phone) to work. When I switch it on it keeps saying "enter password". I don't have a password.  I was given a PAC code a while ago ...

RA502 by Visitor
  • 144 Views
  • 1 replies
  • 1 Helpful

Galaxy Watch Ultra - Removed data plan, can't re-add.

I removed the data plan from my galaxy watch ultra after getting the persistent notification on my phone about my plan being set up.I then tried to add the plan again and I'm getting this error message.Called 150 twice today, 1st time my esim was res...

Screenshot_20250213_210847_Galaxy Watch7 Manager.jpg