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Why i can't use my phone to make calls?

Dumitru06
Visitor

‎25-08-2026 07:30 AM

 
0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎25-08-2026 08:27 AM

@Dumitru06  do you have a signal showing on the device ? Can you send and receive text messages? Have you tried using Wi-Fi calling if possible?

To contact EE Customer Services dial 150 From your EE mobile or 07953 966 150 from any other phone.
0 Helpful
Schockwave
EE Community Star
EE Community Star

‎25-08-2026 12:59 PM

@Dumitru06 , are you on pay as you go or contract? If on pay as you go, do you have credit to make calls, have you activated your SIM card?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
0 Helpful
Gordon79
Explorer

‎03-09-2026 11:53 AM

Same here can’t contact EE

0 Helpful
Peter_W
EE Community Support Team
In response to Gordon79

‎03-09-2026 01:55 PM

Welcome to the Community, @Gordon79 

Have you had a chance to check out the questions that the others above have asked?

For us to best help with this issue it's good to understand what kind of SIM you have, and how exactly the problem is presenting. 

Please let us know and we can go from there 😊

Peter