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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 4528 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 78997 Views
  • 95 replies
  • 28 Helpful

Transferring to EE learning points - Pixel 9

So last night after several hours of Sky/O2 being unavailable I finally bit the bullet and purchased an EE SIM only eSIM subscription and what was supposed to be a simple immediate online purchase just didn't work, so here are some notes in case anyo...

Damocov by • Visitor
  • 186 Views
  • 0 replies
  • 0 Helpful

Android Phone does not receive updates from EE

HelloI bought a used Samsung S24+ from Amazon a few months ago, but it is not receiving updates from EE and the last security patch was over a year ago.I did a factory reset with the SIM card in the phone but this has not helped. I've bought several ...

Vonsworld by • Investigator
  • 339 Views
  • 5 replies
  • 3 Helpful

Resolved! Saved but can't connect

My phone will only connect to my wifi for a max of 3 minutes at a time and then says "saved but can't connect". I know the wifi is working fine as its working on other phones and the tv, bought the faster package so it should be able to manage 3 devi...

Android all rounder premium price

Upgraded my sim only contract on an iPhone for 26 and my wife’s android sim only all rounder contract but it emailed me 29 so 3 a month premium on exactly the same contract both sim only. Called 150 and the call centre noted my complaint and said cal...

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