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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 2360 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 71113 Views
  • 91 replies
  • 28 Helpful

Resolved! Mobile phone repairs

Hi I bought a phone from ebay I do have a proof of purchase from the person I bought it from. Will this repair be acceptable with someone else's purchase receipt 

NAS77 by • Visitor
  • 361 Views
  • 1 replies
  • 2 Helpful

Samsung S24 Data/Connection issue

Hi, Just recently i started experiencing issues with my Samsung S24 phone, whereby I was finding it difficult to maintain a 4G or 5G connection, it would be fine 1 minute, then shortly afterwards would drop to 'EDGE', and the only way I found I could...

Mart79 by • Investigator
  • 553 Views
  • 5 replies
  • 2 Helpful

Resolved! Memory issues

Hi - being a technophobe I wondered if someone could help me please?I currently have an Oppo Find X5 Lite (256GB) and it’s forever telling me that it can’t save - “upload paused due to lack of storage”When I go into clean up it’s photos and videos th...

Resolved! RCS after porting number, stuck on verifying number.

Since I transferred from O2 to EE my RCS is not working is stuck on verfiy then says unable to verify status code 3000... I have tried everything factory reset disabling Google messages uninstall app updates clear storage and cache nothing is working...

Resolved! Upgrade

Hi after texting UP to 150 it tells me i can upgrade now. I then go to the ee upgrade website and it tells me i cant. I cant call because my anxiety is at an all time high during phone calls, it is really difficult to communicate. Is there anyone i c...

Sold a faulty Google pixel

Hands down the worst phone I have used, it heats up to ridiculous heats when using for simple things.The phone itself freezes, won't let me leave apps and when I am on a phone call with someone I either cannot hear them or it cuts off.I did phone EE ...

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