Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Mobile data not working on my Samsung

I have recently moved my EE sim from my Apple device to my Samsung and mobile data is not working. I have mobile data active but it will not allow me to send messages, browse etc unless I am wifi. Any guidance would be welcomed

Qr code not recognised

Been several days now. Tried ee help, totally pathetic. Both phone and online, just a bunch of auto generated messages and faq's, which mostly don't cover the issues. Enough enough, your apps just an upsell tool, which is basically unusable. How do I...

Why wont my samsung chromebook connect to my new ee internet connection

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Resolved! Pixel 4a appeasement

Hello,After inputting the IMEI number of my Pixel 4a onto google's website, apparently its eligible for a free battery replacement. Only EE stores are listed as places I can take it to have this carried out.However I did not buy the phone from EE, an...

Oppo find x8 pro

Will ee have oppo find x8 or the pro any time soon?

S23 Battery Repair Woes

Hi,I'm posting here because I honestly don't know where else to turn. Unfortunately it is a bit long and 'ranty'.I'm trying to arrange a repair for my Samsung S23, which has a swelling battery, but trying to deal with EE has been an absolute farce on...

Resolved! Upgrade with new sim

Im expecting my new upgrade tomorrow, I've had a message saying I will also have a new sim card. Why is this as I usually put my old one in.Im going from a samsung s22 to the s24.Thank you

Resolved! Requesting eSIM

How do I request an eSIM, I've ordered a physical SIM but my phone only has one physical SIM slot so I need an eSIM instead

Unable to set up Samsung Galaxy A9+

I have just received my Samsung Galaxy A9+ but I cannot set it it. I get as far as selecting my WIFI and putting the password in but then I get a message saying connected without internet and I cannot get any further to set anything up.Am I doing som...

S23 ultra international version (Broken screen)

Hi, I have S23 Ultra bought from Saudi Arabia (international version), SM-S918B/DS.The screen has broken, can I replace it at EE repair centre in Leeds?