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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 2099 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 70367 Views
  • 91 replies
  • 28 Helpful

Resolved! American Voicemail

My Pixel 8 came back from a repair last week. Prior to being sent off I had to do a factory reset.Since getting it back, my EE voicemail is now be bypassed by some american-accented alternative voicemail (presumably a google version). It stops messag...

Mark1217 by • Investigator
  • 2975 Views
  • 8 replies
  • 5 Helpful

Resolved! Voicemail knocked out

Hi. I have always been able to set my own voicemail for my business or when I go on holiday, but in the last few days it has been knocked out and even when I access it and confirm that it is on it does not work. Instead callers get an american voice ...

JOHN0021 by • Investigator
  • 2169 Views
  • 8 replies
  • 3 Helpful

Resolved! New phone arrived but the box was opened

I ordered Samsung Galaxy S25 Ultra, and received the phone yesterday. But the problem is that the box was already open. I took a video while opening the delivery package.My question is it okay? If not, why does this happen?

Rakib3 by • Investigator
  • 600 Views
  • 4 replies
  • 2 Helpful

Resolved! Google pixel 7a

HII seem to have problems with my google pixel 7a, for the past couple of weeks i have noticed a drastic change to the battery life, it can go from 74% to 0% in the matter of seconds. I have noticed today that it seems to be the battery itself causin...

Danni-29 by • Established Contributor
  • 487 Views
  • 1 replies
  • 1 Helpful

Resolved! Phone confidence

I have been having issues with the screen on my z fold 6 and I need to replace it as the pixels are turning black and bleeding, I was wondering if I could swap it for something else as I do not feel confident in folding phones anymore, I have called ...

Google Pixel 10 Pro XL - Gyroscope stops working

It's a brand new phone running the latest version of Android 16. Has anyone else had this problem and/or found a fix? It's super annoying. Several times a day I have to do a reboot because that's the only way I can get auto-rotate working again. 

Wi fi

Does anyone know why my wi fi keeps switching itself off  

Radword by • Visitor
  • 246 Views
  • 1 replies
  • 1 Helpful
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