Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! My phone is network locked. How can I get the unlock code?

hiMy phone is network locked. How can I get the unlock code?I don't know where to get the unlock link. I also get an error on the unlock page on the site.please help me

Unlock code to use anotyer SIM in an old device

So I've looked at previous chats and it seems to be a common issue. I used my IMEI to get my unlock code, great.Received an email that jist shows me how to get the IMEI unlock code, which I have.I'm trying to unlock my device to use another network S...

Are you joking with customers...?

I think i have to leave EE after dis update..... Worthless update..... This is SIM apps not social media..... I Don't like this system

No message alerts

I am not receiving any sort of notification to tell me i jave received a tex message I have turned all tones and things on ... it used to but now nothing for past few weeks .. damsung s23 fe does anybody know what it could be please

Resolved! Pass key fold5 galaxy

Resolved! Re: BEWARE - EE have damaged my phone and are now trying to make me pay!

Omg the exact same thinks happened to me same software failure clearly they need to sort there phones regardless and that needs looking at and maybe all them phones should be recalled if its a regular fault did u manage to get it sorted because the b...

Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...

Advice needed - Seems to be a reoccurring issue with EE!

I have a Google Pixel 8 Pro, had a software issue (started on Saturday 7 June) but covered under warranty. Google advised me to contact provider (EE) as they may be able to give me a loan phone for duration of the repair. Advised to go to particular ...

EE App is still not Available on apple store

Hello,Can some help me, trying to download the EE App from the Apple store can download and install the App but when I open it the following message comes up saying the app is still not available but should be soon.Thanks

Need MCK code to unlock my Samsung Note 10.

I am in the loop. please help.called EE to provide unlock code which doesn't work.Asks for MCK code.The called Samsung as advised by EE support. Samsung advised their phones are unlocked and the lock is put in by EE. So they asked to call EE again. V...