CLAIM TABLETS AFTER UPGRADING

[Elisa1993]

I hope you are well. I am writing to request urgent assistance regarding a promotional offer linked to my recent purchase.

On 18 May, I purchased two Samsung mobile phones from EE. At the time of purchase, I was informed that I was eligible to receive two free tablets as part of a promotional offer. However, I have not received any confirmation, update, or delivery information regarding these tablets.

It has now been almost 30 days since the purchase, and I am concerned that the promotional items have not been processed. I kindly request that you look into this matter and provide an update on the status of the tablets as soon as possible.

Please let me know if you require any additional information, such as order numbers or proof of purchase, and I will be happy to provide it.

Thank you for your attention to this matter. I look forward to your prompt response.

[Elisa1993]

I hope you are well. I am writing to request urgent assistance regarding a promotional offer linked to my recent purchase.

On 18 May, I purchased two Samsung mobile phones from EE. At the time of purchase, I was informed that I was eligible to receive two free tablets as part of a promotional offer. However, I have not received any confirmation, update, or delivery information regarding these tablets.

It has now been almost 30 days since the purchase, and I am concerned that the promotional items have not been processed. I kindly request that you look into this matter and provide an update on the status of the tablets as soon as possible.

Please let me know if you require any additional information, such as order numbers or proof of purchase, and I will be happy to provide it.

Thank you for your attention to this matter. I look forward to your prompt response.

[Chris_B]

@Elisa1993  You claim it from Samsung HERE it’s a Samsung offer. 

[Chris_B]

@Elisa1993   Click the link provided in this thread 

[Elisa1993]

when I try to go on the link it says page was not found

[Peter_W]

Welcome to the Community, @Elisa1993 

Just so I can double check the right link to send here, what mode of phone was it you ordered here?

Peter

[Elisa1993]

samsung s26(2 of them)

[Elisa1993]

samsung s26(2 of them) and they said I can claim 2 tablets

[Peter_W]

Thanks @Elisa1993 , can you please try this link? 😊

http://samsungoffers.claims/ees26tabs10lite

If you require a specific proof of purchase as part of this too, please give our team a call, and they can get this sent out right away via email.

Peter

[Elisa1993]

thank you