Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Can I activate the data for my watch now? Just upgraded.

Hi all, I have upgraded today and my new phone arrives tomorrow (I already own a Pixel watch).I have received a text already that says welcome to your new full works plan, and hope you're enjoying your new plan. Does this essentially mean I am now on...

Resolved! Help with 5g/4g band compatibility

Good day,I would like to buy the Chinese version of the Honor magic v5, but first I would like to confirm if it’s going to work with the 5g/4g bands.4g bands supported: 1, 2, 3, 4, 5, 7, 8, 12, 17, 18, 19, 20, 26, 28, 34, 38, 39, 40, 41, 665g bands s...

Resolved! Honor magic V5

When can I expect ee to have the new Honor Magic v5?

Resolved! My phone is network locked. How can I get the unlock code?

hiMy phone is network locked. How can I get the unlock code?I don't know where to get the unlock link. I also get an error on the unlock page on the site.please help me

Unlock code to use anotyer SIM in an old device

So I've looked at previous chats and it seems to be a common issue. I used my IMEI to get my unlock code, great.Received an email that jist shows me how to get the IMEI unlock code, which I have.I'm trying to unlock my device to use another network S...

Are you joking with customers...?

I think i have to leave EE after dis update..... Worthless update..... This is SIM apps not social media..... I Don't like this system

No message alerts

I am not receiving any sort of notification to tell me i jave received a tex message I have turned all tones and things on ... it used to but now nothing for past few weeks .. damsung s23 fe does anybody know what it could be please

Resolved! Pass key fold5 galaxy

Resolved! Re: BEWARE - EE have damaged my phone and are now trying to make me pay!

Omg the exact same thinks happened to me same software failure clearly they need to sort there phones regardless and that needs looking at and maybe all them phones should be recalled if its a regular fault did u manage to get it sorted because the b...

Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...