App stuck in log in loop

[jbain54]

Hi, my EE app js stuck in log in loop. I have tried clearing cache and uninstalling and reinstalling but still the same.

[Leanne_T]

Hi @jbain54 

Thanks for coming to the community. 

Have you had the EE app installed previously? Is your device software up to date? 

Also, can you log into your EE account online on a web browser? 

Speak soon. 

Leanne.