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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

JordanTA by • EE Knowledge Specialist
  • 479 Views
  • 4 replies
  • 11 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 65328 Views
  • 91 replies
  • 28 Helpful

Resolved! Device Unlocking Code not working

Hello,I am currently trying to unlock a Samsung Galaxy J3 (2016) from EE. I have entered the IMEI into the online tool, but the code it has provided is being stated as invalid when entered into the phone. Does anyone have any tips on how I can get th...

FGraves by • Explorer
  • 2094 Views
  • 10 replies
  • 5 Helpful

Debit card

Why isnt the Samsung 25 not allowing me to add debit card to my wallet. I have tried everything... 

OneUI 7 a bust on EE?

As the title says.I was eagerly anticipating OneUI 7 and installed it as soon as it came.But now the phone has lost EE ervice and I am effectively walking around with a brick.No calls or mobile internet but text messages come after a long delaaay.Pho...

Samsung a56

hi as anyone purchased the Samsung galaxy a56 I was looking at upgrading to it ?

wakka80 by • Established Contributor
  • 372 Views
  • 4 replies
  • 8 Helpful

Resolved! Unusable phone and PS5 con

I wonder if anybody else has had similar. I switched to EE after 16 years with O2. Went for a sale pitch honour magic fold phone(do not get) after3 months started having problems tried to report it but no reply, I then started getting lines across th...

Crimlis by • Visitor
  • 273 Views
  • 1 replies
  • 2 Helpful

Resolved! My A20e is locked to EE

My A20e is locked to so and I can't use my 02 contract sim need to get it unlocked to all networks how do I do it and what's the cost

Rastis53 by • Visitor
  • 236 Views
  • 1 replies
  • 3 Helpful

Resolved! Can't track my order and no update!

Hi there!So I ordered a new contract phone and got the confirmation email with the XKO number and order details etc. It said if they need anything else I'd get SMS with the XKO number otherwise I'd get a text from them when my order is on its way. I'...

Zaan by • Visitor
  • 304 Views
  • 1 replies
  • 2 Helpful

MCK code

I just tried to enter an unlock code for several times after it failed to accept my unlock code... and ask to enter MCK code. What is the MCK code? thanks

BBlim by • Explorer
  • 72894 Views
  • 87 replies
  • 74 Helpful
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