Tablet doesn't turn on

Deepap84 · ‎26-04-2026

I have a tablet as part of my package but it no longer works (doesn't turn on). Can I return it to EE and will they fix/ replace it or can I get a discount on my contract?

Chris_B · ‎26-04-2026

@Deepap84 What tablet ? Manufactured by who ? Most items have a 12 month warranty so you can claim via the manufacturer. You’ll not get a discount on your tariff.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Northerner · ‎26-04-2026

Hi @Deepap84

What make and model.

Have you tried a soft reset. Is it charged.

Alternatively read here: https://ee.co.uk/local-repairs

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Chris_B · ‎26-04-2026

@Deepap84 What tablet ? Manufactured by who ? Most items have a 12 month warranty so you can claim via the manufacturer. You’ll not get a discount on your tariff.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.