Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 1303 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 67503 Views
  • 91 replies
  • 28 Helpful

Resolved! Pixel 9 pro XL & pixel watch 3 RCS esim

Hello. I recently moved from another network to EE and ported in my number. For the first 24 hours RCS was stuck in setting up. Tried all of the recommendations on the web (Reddit, Google support etc) and ultimately full reset both my watch and phone...

Imaxgt by Visitor
  • 400 Views
  • 1 replies
  • 1 Helpful

Resolved! Lost password

Hi I lent my phone to my son when he had lost his and he changed the password. Very sadly he died in an accident. I now have the phone but cannot access it as don't have the password. Can I get it reset to factory settings  somehow as it still has an...

Resolved! Been trying to return a phone for 3 weeks

I tried to add a phone to my sim only contract online, but ended up accidently ordering a new phone and contract, sorted that and EE said they'd send a return bag, then while on holiday it still hasn't arrived, so arranged another, also didn't arrive...

Retoids by Visitor
  • 324 Views
  • 1 replies
  • 1 Helpful

Mobile phine

Yes I have a Samsung core pro n it's asking me for the some type of code 

MurkGang by Visitor
  • 260 Views
  • 1 replies
  • 1 Helpful

Resolved! S25 galaxy paring to vw 2011 vw touran.

Hello.Does anyone have any dinky ideas about how to pair the s25 galaxy to a 2011 vw touran?It may be that I have to buy a cable to connect? Tried everything to do it by blue tooth. Can't do it. My good old trusty Motorola did it no bother. Come on S...

Resolved! Backup phone

Can I get a second hand mobile from ee with no sim or contract ro use as a backup? I already have a contract running.