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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 60753 Views
  • 91 replies
  • 28 Helpful

Not receiving some calls / texts

Hello, Been having an issue recently that I've noticed I'm no longer receiving text messages from companies that send SMS messages for login and order updates. On top of that I'm now no longer receiving incoming calls from my own GP and they are sayi...

Resolved! Pixel Watch 3 and All Rounder Plan

I couldn't find a definitive answer online about how to set it up but I saw on the EE website that you can add a smart watch to your EE all rounder plan and it be included in the price but I can't see any way to go about setting it up. Any advice?

Resolved! Blocked Mobile

I was an EE pay as you go Customer that wasn't happy so i decided to leave to go to another mobile pay as you go supplier so i sent off for a new sim card from the new supplier and as i tried to follow the instructions to unlocking my EE sim pay as y...

Ljb71 by • Explorer
  • 322 Views
  • 2 replies
  • 0 Helpful

Oppo X8

Hello does anyone know if EE will supply the new oppo x8 series on PAYM please as 02 so Thankyou 

Esim and Samsung watch ultra

Where to start with this absolutely terrible experience with EE.  S23 Ultra phone and Samsung Galaxy watch ultra can't setup an esim getting error 512. Spent over an hour on the phone with level 1 and Level 2 tech support this morning and both basica...

Bobo851 by • Explorer
  • 953 Views
  • 7 replies
  • 1 Helpful

Resolved! unlocking a new Samsung A15 mobile phone

Hi, I recently bought a new Samsung A15 mobile phone from EE. As I was setting it up I must have pressed a wrong  command and the phone has locked, saying I need a pin to get back in. I entered  what I thought was the correct pin but still cannot ope...

Invoice number

I upgraded to Samsung S24 ultra with a claim for free Galaxy 7 watch.I cannot find the invoice number to claim Ive checked orders, but the phone is still in transit even though I've had it for a week.Any help appreciated 

JamesMn by • Investigator
  • 488 Views
  • 4 replies
  • 1 Helpful
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