Android Devices

Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by EE Knowledge Specialist
  • 1312 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 67533 Views
  • 91 replies
  • 28 Helpful

Resolved! Home page has new symbol says welcome to EE ?

Today I have the EE on closed page when open phone as normal now I have a shamble on home page which says welcome to EE I have been with EE for years many so why ? And how to remove if I click it it won’t allow me to remove permission to stop notific...

madeline50 by Established Contributor
  • 527 Views
  • 5 replies
  • 6 Helpful

Need help with unlocking Samsung galaxy ace 4

I have read the previous posts and used the online link but I'm facing an error.  I tried calling ee but I can't speak to someone or it's disconnected. Please help attaching image for your reference

Screenshot_20250623_174824_com_android_chrome_ChromeTabbedActivity.jpg IMG_20250623_174848.jpg
ArunR by Investigator
  • 715 Views
  • 12 replies
  • 6 Helpful

My number is wrong on my sim card.

On my Google Pixel phone. If I go into settings to view my device details it shows my phone number attached to the sim as a completely different number to what I have been using for years. If someone rings the number stated in my settings it doesn't ...

Tom1364 by Visitor
  • 362 Views
  • 1 replies
  • 2 Helpful

Resolved! watch 7

Dear EE Customer Service, I am writing to formally raise a complaint regarding multiple misleading experiences I have had with EE, which have caused both financial and emotional distress. Firstly, I recently purchased a Watch 7 through EE. I am being...

Resolved! LCD replacement without screen damage

I accidentally dropped my Samsung S24 Ultra then the LCD damaged with black and white screen. There are times that my wallpaper appears but with lines then gradually turning into black screen. How much it cost for the LCD replacement without screen d...

Mobile phone ee

Hi my mobile phone will not allow me to calls or texts. Saying no network available. Everything else seems to work. I've tried restarting phone and sim card.

LesH1963 by Visitor
  • 279 Views
  • 1 replies
  • 3 Helpful