Lost password

[jaywi1608]

Hi I lent my phone to my son when he had lost his and he changed the password. Very sadly he died in an accident. I now have the phone but cannot access it as don't have the password. Can I get it reset to factory settings  somehow as it still has another 2 years on contract 

[bristolian · Accepted solution]

This should be possible - https://support.google.com/android/answer/6088915?hl=en-GB