Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

S22 ultra

My phone isn't charging what do I do the chargers are working totally fine but the phone itself just isn't charging can someone please help me

Resolved! Sim drawer in new phone wont open.

Galaxy A14 sim drawer wont open on new phone,. Is there an EE store on Briggate in Leeds still? I'm using the sim drawer opener provided with phone. Any ideas?

Resolved! Samsung Galaxy S22 WI-FI Calling issues

Am not able to make calls out from local hospital. EE help suggests turning WI-FI calling on but I do not have this option in setting/connections? Can anyone let me know if this can be corrected please

Changed phone number

Hi, I have a Galaxy S22 and have travelled to Costa Rica. I have inserted a local sim for the duration of my trip. After inserting the local sim and restarting my phone my UK number has changed from my 07816 number to a 07399 number. The new numbe...

Samsung Galaxy A71 Unlock Problem

I purchased a 2nd hand phone off cash converters which is locked to EE. I did *#06 and it came up with two different IMEI numbers. I input the first one into the unlock code part of the EE website and it gave me and unlock password to use. I put my V...

Changing s24 ultra colours

Hi all just a quick one i have a s24 ultra pre ordered and have changed my mind about the colour if i was to phone and change the colour would this affect my claim for the pre order watch gift?

Samsung Galaxy S24 Mega thread

This is a Mega Thread For the Samsung Galaxy S24 Launch! Any Questions, Discussions And More can go here!

Havent received confirmation email

I made an order this morning for a s24 and the guy on the phone said I passed all check and said at the end of the call that the order was successfully placed. (But I haven't received a confirmation email) what should I do?

Locked Out of Phone

Hi everyone I think I probably know the answer to this but I changed the password on my S23 (had to as company portal said i should) And yup you guessed it I can't remember it - tried all combinatons and now i think i need to factory reset. Did try ...

Resolved! MCK code

Where can i get a MCK Code for my note 10