Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 60752 Views
  • 91 replies
  • 28 Helpful

Device Repair Tracker - Still Awaiting Device

Handed device into store 11 calendar days ago and was informed 10 days to receive device back. Known issue of screen unresponsive with Flip 6 and so should be straightforward.Checked tracker over the last week and still shows awaiting receipt at repa...

Kerr8572 by Visitor
  • 240 Views
  • 1 replies
  • 0 Helpful

Problem with proof of barring

So recently i've claimed on insurance with barclays tech pack (likewize), EE has sent me all proofs but they keep rejecting the proof of barring, saying its not showing up on their system as being barred i've called up EE many times now and for whate...

Dompaul by Investigator
  • 1345 Views
  • 16 replies
  • 0 Helpful

Warranty Scam - Still happening

Ive been the subject to the warranty scam, i thought something didnt seem right and thought i would google EE scams and came across this forum last post was in 2023.. its still happening tho.had sent my phone off direct to samsung 3 weeks ago fold 5 ...

Treated like an imbecile

Have had a Samsung Flip 6 for 2 months and the touch screen has failed (frozen).Took phone into an EE Store to send off for repair (paperwork states general wear and tear) this I will dispute Anyway got a call this morning from EE stating that my pho...

Phone wiped without my consent

I needed to change my phone's screen protector and since it was a Flip (less than a year old), so with a crease on the screen, I decided to have it done by a pro rather than doing it myself. Samsung sent me to a EE store as they deal with some of the...

Vale29 by Visitor
  • 374 Views
  • 1 replies
  • 1 Helpful

Link to unlock device doesn't work

Trying to unlock my device using the link given by EE. I put in my IMEI number and get given the unlock code but the link for the next steps just goes back to the beginning of the process every time. Is there any way around this rather than phoning?!...

Melzrc by Investigator
  • 1838 Views
  • 11 replies
  • 3 Helpful

Resolved! Possible hot pixel?

Hi, so last night I noticed when I took a photo of my daughter it had this pinky red light on it, didn't think anything of it but it's very noticeable in dark photos and mainly on the 2x zoom but can be seen on the 1x and once or twice on the 3x zoom...

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PaintOfCoat by Established Contributor
  • 359 Views
  • 3 replies
  • 3 Helpful