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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 61538 Views
  • 91 replies
  • 28 Helpful

Resolved! Still no trade in pack

My husband and I both upgraded at the beginning of December (I upgraded on the 6th) and we are both still waiting for our trade in packs to arrived. I contacted likewize on the 9th on the day I received my phone because I was lead to believe it would...

Resolved! Locked out of my z flip 6

Help!! I have locked myself out of my phone as I can’t remember my password. I have tried everything on the internet I it doesn’t work. Is there anyone that can help me please. 

Bones1981 by • Contributor
  • 367 Views
  • 3 replies
  • 3 Helpful

Resolved! How quick can i get it?

I'm about to order an pixel 9 pro. I know its boxing day so already leaving it quite late, however I'm due to go away on new years eve. What are the chances of the phone being delivered on or before Monday (30th December)? Happy to collect from store...

Google Premium AI 2TB

Google Premium AI 2TB free on my , only way i can connect is the spam free for 1 month, I have it free with my contract??

Coco7200 by • Visitor
  • 268 Views
  • 1 replies
  • 1 Helpful

Resolved! My

My phone is locked and asking for the puk code i called the ee they asked me my

Beauty21 by • Visitor
  • 244 Views
  • 2 replies
  • 4 Helpful

SIM 1 not allowed Sony

I'm currently traveling and I'm in Australia. I got the roaming pass and everything has been working fine. Now I have got a message saying SIM 1 not allowed and I am unable to call or go on the internet other than WiFi.  I can't phone EE and it won't...

Gina_D by • Explorer
  • 956 Views
  • 14 replies
  • 2 Helpful

Not receiving some calls / texts

Hello, Been having an issue recently that I've noticed I'm no longer receiving text messages from companies that send SMS messages for login and order updates. On top of that I'm now no longer receiving incoming calls from my own GP and they are sayi...

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