Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Blocked Mobile

I was an EE pay as you go Customer that wasn't happy so i decided to leave to go to another mobile pay as you go supplier so i sent off for a new sim card from the new supplier and as i tried to follow the instructions to unlocking my EE sim pay as y...

Oppo X8

Hello does anyone know if EE will supply the new oppo x8 series on PAYM please as 02 so Thankyou

Esim and Samsung watch ultra

Where to start with this absolutely terrible experience with EE. S23 Ultra phone and Samsung Galaxy watch ultra can't setup an esim getting error 512. Spent over an hour on the phone with level 1 and Level 2 tech support this morning and both basica...

Galaxy 23ultra and Galaxy watch ultra....any updates on esim issues?

Hello all,Has anyone got the Galaxy watch ultra to work with the esim yet, it's been a few weeks since I opened a ticket and had tech support but I'm still in the same situation where I can send/receive sms and use data but unable to make or receive ...

Resolved! unlocking a new Samsung A15 mobile phone

Hi, I recently bought a new Samsung A15 mobile phone from EE. As I was setting it up I must have pressed a wrong command and the phone has locked, saying I need a pin to get back in. I entered what I thought was the correct pin but still cannot ope...

Is there anyway i can restrict my child using data when they should be sleeping?

Invoice number

I upgraded to Samsung S24 ultra with a claim for free Galaxy 7 watch.I cannot find the invoice number to claim Ive checked orders, but the phone is still in transit even though I've had it for a week.Any help appreciated

Device Repair Tracker - Still Awaiting Device

Handed device into store 11 calendar days ago and was informed 10 days to receive device back. Known issue of screen unresponsive with Flip 6 and so should be straightforward.Checked tracker over the last week and still shows awaiting receipt at repa...

Problem with proof of barring

So recently i've claimed on insurance with barclays tech pack (likewize), EE has sent me all proofs but they keep rejecting the proof of barring, saying its not showing up on their system as being barred i've called up EE many times now and for whate...

Warranty Scam - Still happening

Ive been the subject to the warranty scam, i thought something didnt seem right and thought i would google EE scams and came across this forum last post was in 2023.. its still happening tho.had sent my phone off direct to samsung 3 weeks ago fold 5 ...