Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! I have not received s25 ultra, ordered at 19 February 2025

Hi thereActually I’ve ordered samsung s25 ultra from EE at 19 February 2025 ,but I haven’t received it. Could tell us how long time gonna be delayed? kind regards

Dual sim keeps changing.

Hi,I have a dual sim in my s23 fe and my default sim keeps changing to my work sim for no reason at all. I've tried re booting and software updates but no luck. Is anyone else having this issue?Can anyone advise why it's doing it please?Many thanks.

Resolved! EE Website not letting me Unlock Phone

Hey Guys, I've been trying for a while to unlock my phone on EEs website where it says unlock phone. And every time I try it, it just says try later.Anyone know what to do.

two phones

Resolved! I need a MCK code please

I need a MCK code please can you provide it please

Resolved! Data warning

Why do I keep getting messages saying Data warning?

Phone still at store since 01/02/25 supposed to be off for repair.

Hi, first post, howdy, ok, so O own a google pixel 4A and after a firmware update my battery life has plummeted to barely lasting 12 hours from a full charge and just sitting in my pocket/ bag*. According to google the phone is under a manufacturer r...

BEWARE - EE have damaged my phone and are now trying to make me pay!

I've had my phone (Google Pixel) just under a year and it was in mint condition. I started having an issue whereby my phone would crash, even when I wasn't using it and got stuck in a reboot loop. Eventually, it was so bad it wouldn't stay on for a s...

Resolved! Samsung s25 ultra

I wanr know where my oder is

Resolved! Samsung Galaxy S25 Ultra - Free Watch?

Can I confirm this promotion is still running? I purchased an s25 ultra sim free today and it said on the site that I’ll get a free watch (see screenshot) but have heard nothing. The text is still on the website now. I might also point out that it’s ...