Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! No text received for visual service

What kind of useless system is this.I call to get help, recorded message says I'll get a text. No text received. Tried five times and still no text. What a stupid system.

Resolved! Why is the Pixel 9 Pro showing as more expensive than the Pixel 9 Pro XL?

I'm looking to upgrade my phone and the Pixel 9 Pro is showing as more expensive per month than the Pixel 9 Pro XL, this is with the same deposit cost. The Pro XL is supposed to be the more expensive model, why is it cheaper? I don't want the larger ...

I am in the exact same situation

I am in the exact same situation. How did you resolve this issue?

Resolved! Sim free Samsung s25/Galaxy watch7 offer

How do I go about claiming the free Galaxy watch7 that is being offered when you buy a sim free s25? I've tried the link on the website and the app but it just says page cannot be found.Any help appreciated

Unlocked Phone not receiving calls

Hi @ links to membersMy iphone stopped charging so removed my SIM to my old Samsung Galaxy 6 which has been unlocked. I am receiving text messages but not phone calls. Unsure why.I am currently in the USA and have a new US phone so to set up some of ...

Pixel 9 Pro XL - won't register second eSim

I recently upgraded from Pixel 6 Pro to Pixel 9 Pro XL.I transferred my physical EE Sim from my old device to the new handset. I also use a second eSim with my work telephone number on it, and this is provided by a different network provider. This wo...

Resolved! Changing phones

Hi All,We have a Samsung A20e smartphone and we want to update it to the Samsung A05. We are out of contract with EE but wish to stay with EE. Is it possible to purchase the A05 from say Amazon and then take out a new sim only contract with EE with...

Resolved! network settings

how do I download settings so I get Internet

Resolved! Flashing strip on Google pixel 7 pro

I have a flashing pink strip across the screen on my Google pixel 7 pro and I would like to know how to fix it please

Resolved! Need help to unlock Samsung galaxy s8

I got IMEII used the sites automated thingy and it gave me codeI entered that but it didn't work.What else can I do to unlock phone?Please help someone!