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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 2371 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 71125 Views
  • 91 replies
  • 28 Helpful

Issues with Fibre to the property WiFi Calling

Hello,Our account is in my Fiance's name, however we live in a concrete flat so as you can imagine, we cannot get signal. My sim is with EE. We have full fibre to the property and since I have found my calls constantly dropping. The biggest issue is ...

Sugurta

Hello. I lost my phone. I filed a claim with the insurance company. What should I do now? When will they give me a new phone?

Resolved! Visual Voicemail

Hey,I've just moved to EE today but I'm struggling to figure out how to set up visual voicemail. I can find instructions for iPhone but not for a Google Pixel/Android device.Any tips?

sungrad by • Visitor
  • 4179 Views
  • 4 replies
  • 17 Helpful

Spare minutes

Hi I urgently need some minutes on my phone I have lost my wallet and cards my minutes have ran out and I need to call the bank and my friend ect I need some help please  

Smithyg by • Visitor
  • 355 Views
  • 1 replies
  • 0 Helpful

Upgrade

I upgraded my phone. It said I could get a watch with it. How do I get my watch?

Cjones13 by • Explorer
  • 359 Views
  • 1 replies
  • 1 Helpful

Debugging

Given a number 0800 029 4603 to call re: debugging. Number not recognised. Any suggestions 

BillyB77 by • Visitor
  • 348 Views
  • 1 replies
  • 2 Helpful

Resolved! connect a watch on full works

Hi I have a full works plan which states one of the benefits is unlimited data on your watch.  I have tried to clarify what this benefit actually means as can get a samsung watch much cheaper by buying outright than by buying through EE.  I called cu...

AAD29 by • Explorer
  • 1054 Views
  • 3 replies
  • 2 Helpful
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