Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Phone storage

Hi. My phone is running out of storage. Is it possible to buy more and how?

New Google Pixel phone not recognising correct pin number

I have just received my upgrade today and my phone started to not accept my correct pin. Eventually after loads of tries of the same pin, it accepted it. I went onto setting and made sure it was the correct pin. Now, when trying to get into my phone...

Oppo find x8 pro

Will ee have oppo find x8 or the pro any time soon?

Resolved! Pixel 9 Network Settings Menu

Hi,Does the Network/Sim Settings Menu on the Google Pixel 9 (pro) allow you to Disable 5G, leaving it just as 4G?I ask as there has always been a "bug" with the Pixel 6, whereby the EE Sim card removes this option from the network menu, and then phon...

Messenger stuck on "Waiting to connect"

A14 with payg EE. messenger stuck with that message. Tried all resets (cache, phone, etc.) and phone works for emails. Cannot send or receive texts but worked OK yesterday.

Xperia

Hi. Does anyone know if EE are supplying Sony Xperia phones now? I want to upgrade my current Xperia, but can't find any Sony phones to select.Thanks.

Resolved! Smasung s24 faulty

Hi I had 3 replacement Samsung s24 and had screen issues with everyone, has anyone had issues this phone won't take my fingerprint. FIRST one speaker went, lines on screen and third one phone won't pic up my finger print I had to pay 100 quid thr...

Resolved! No Internet Connection on my OPPO

Hi.I am unable to send or receive emails and i have no internet connection on my mobile.I have restarted, did the airplane mood toggle thing, reset the network setting but still not workingCan anyone advise?

Resolved! like the Samsung s24fe and Samsung a55

I like the Samsung s24fe and Samsung a55 and don't know which one to upgrade to.

connection Issues Gallaxy A12

When I make or receive a phone call on my Samsung Gallaxy A12 no one can hear me. How do I fix this please? The volume is turned right up.