Android Devices

Discussion about devices operating on Android including unlocking your device

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Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 51140 Views
  • 74 replies
  • 27 Helpful

WiFi calling disappeared

WiFi calling has disappeared from my Oppo a94. Both my mobile & broadband are via EE contracts.I have used WiFi calling for months but now it has disappeared and the option to turn it on no longer exists.

MJTMJT by Investigator
  • 824 Views
  • 9 replies
  • 0 Helpful

I've been told my warranty is not valid

HiBeen with EE twelve years. I have a Samsung on contract since April this year. Network coverage has stopped. Fully paid up etc. etc. Took it to EE repair shop. Two days later a EE third party repairer phoned me and told me the phone has a fault. Bu...

Bar7 by Investigator
  • 445 Views
  • 8 replies
  • 1 Helpful

Galaxy A8 (2018) Mobile Data Stopped Working

Problem: No mobile data service on Galaxy A8 (2018) (SM-A530F).Background: My mobile (cellular) data stopped working completely when I switched network providers from Plusnet to EE about a week ago. I can't get any mobile internet connection, even wh...

Ross232 by Investigator
  • 563 Views
  • 10 replies
  • 2 Helpful

Huawei

Is Huawei still supported on EE Network? i love huawei devices they are so high quality, does ee still support the use of huawei on the network? And let me know what you think about the new P60 Pro, is it a nice or nasty design? Thanks,Redrick 

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Disabling 5G on Pixel 6 pro

Hi community. I have purchased a new pixel 6 pro and noticed that it's constantly on 5G. I was wondering how I can disable this and use 4G please? I tried Google support and they told me to select 4G on the preferred network type under Network and In...

Jahudd by Explorer
  • 8369 Views
  • 17 replies
  • 12 Helpful

No Wi-fi calling option on S23 Ultra?

Can anyone tell me why I don't have the WiFi calling option on my Galaxy S23 Ultra? Following the instructions on my EE app but the option just isn't there. My network signal at home is poor to non-existent.  I'm connected to the EE router with excel...

ColinMacA by Investigator
  • 216 Views
  • 5 replies
  • 2 Helpful

ERROR 28

Hello, I need some help please, just put in a new sim on my current phone P30 pro.Done all the set up no problems. But I am messaging some one who doesn't have smart phone and it's the only person I don't use Internet text for and it won't let me sen...