Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Resolved! Mck code issue

I need to unlock my sumsumg z fold3 5g with MCK code ..if any one can help to resolve this problem..?

Resolved! 16 Digit Sim unlock code for Samsung handset not working

Hi,Trying to unlock Samsung Galaxy Ace 4 that is locked to EE Network. I've got the 16 digit code from entering the IMEI number but it's not being accepted. I can't get anymore info about unlocking it from the email I was sent as it keeps returning...

Resolved! Samsung Tab 6 screen failure

Hi Have a Galaxy Tab s6 ( not Lite) with a screen that doesnt function - as best I can tell the tablet turns on I get haptic feedback on contact and vibrations when I plug it in but have no way of knowing if it still properly funtioning and whether w...

Resolved! Lost my phone in China

Help please. I have come from the UK to China to visit the Canton Trade fair and on the first day I lost my phone a Galaxy S24 Ultra. I need a phone urgently as communicating here is causing me some distress. There is a Huawei shop next door to my ho...

Moisture in charging port

HiThree months ago I paid for a new charging port as I was getting the error that there was moisture in the charging port. I have now just got this again! Surely a new one should last longer than 3 months?I have an A52s which does not support wirele...

Google pixel 8 problems

I got a Google pixel 8 on a good as new contract ever since I have had it 4 months now it has been randomly turning its self off and some times I can't turn it back on till I plug it in to a charger but then it still might just turn it's self off I h...

Resolved! Unlock samsung phone

I have followed the instructions for unlocking my Samsung phone, I get the 16 digit code. The instructions then send you back to the page that has no other instructions and does not at all tell you how to unlock the phone. I followed online instructi...

How can I save permanently save voicemails

Hello there,Can anyone recommend a way or an app that can record a precious voicemail so I can keep it?My phone is a Samsung S20+ 5G.Many thanks

How so I get my phone unlocked

Help please. How do I get my phone unlocked

Repair charge z flip 5 7 months old

Had my z flip 5 since November 2023 had no problem with it until now folded down and opened it up again and main screen is blank took to my local EE store who sent it for repair now received a message to say repair not covered by warranty and looking...