Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Sim card

Just upgraded from Samsung s21 so Samsung s23 online and take it that I just put old sim card into new phone?

My Google pixel 7a will not switch on

I upgraded my phone less than a month ago and the handset will not switch on. I noticed when I first got it that when i would put it on charge it would say it was going to take 7 hours to get a full charge. I put that down to me using my old samsung ...

Resolved! How can i find my IMEI number without my handset? I've lost my phone.

As per subject

Resolved! My number has been spoofed

I have had quite a few calls from people saying they had a missed call from me but I never called them. Apparently this is a symptom of spoofing, so my number is being used by scammers to call people to con them. What can I do about this please?

Hi im duee an upgrade i qould like to know if the new samsung fold 6 is out

Resolved! Can't make outgoing calls on my Samsung A40.

I have purchased a new EE SIM card and put it in my Samsung A40. I can receive calls, and send texts use mobile data but I cannot make ANY outgoing calls. Not to ANYone, nor 150 nor voicemail. The Sim card works in other phones, but not this one.Wh...

Can’t sent text messages

Is there anyway i can restrict my child using data when they should be sleeping?

Resolved! mobile phone

phone keeps going to voice mail. It is not on dnd and I am not sure what to do next. It is very inconvenient as my mother is ill at present and I need my phone more than ever

Resolved! Network unlock code

All ready got the 16 digit unlock code from ee site & had it emailedGot a free sim from giff gaff, activated it online including setting up an account, but not setup payg or monthly & no intension of doing so. All I want to do is unlock my phone fr...