Memory issues

[MichelleSmith]

Hi - being a technophobe I wondered if someone could help me please?

I currently have an Oppo Find X5 Lite (256GB) and it’s forever telling me that it can’t save - “upload paused due to lack of storage”

When I go into clean up it’s photos and videos that I don’t really want to get rid of as they’re of the grandchildren etc. 

What can I do to rectify this problem please? 
do I need to get a new phone with more storage or ???

any advice would be greatly appreciated please.

many thanks - Michelle 

[XRaySpeX]

Offload them to the Cloud.

[MichelleSmith]

As I stated above - “technophobe” - ‘cloud?’

[XRaySpeX]

Websites that store your files for a fee or maybe free, e.g. Microsoft OneDrive , Google Cloud 

[bristolian]

"The Cloud" just refers to internet-based storage.

You certainly need to copy all your important content - photos, videos, whatever, to another storage media.

Without checking what options your specific phone has, it likely has an option to connect to a laptop or desktop computer - from there, copy your important files & content for safe storage & backup.

Anything "cloud based" is just using the internet to connect to a remote storage facility instead of using a cable to connect to a computer over which you have control.

[Linzi_H · Accepted solution]

Hi @MichelleSmith 

If you'd like some further help with this, feel free to pop into your local EE store or book an appointment ahead of time. Or if it's easier, give us a call, and the team can chat further about your options. 

Linzi