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Google pixel 9 wifi/mobile data issues

Evoviilad
Explorer

I've had problems with data both on WiFi and off, easiest ones to spot are messages not sending on WhatsApp or messenger, have done the usual of restarting the device, going into settings and resetting the network settings, clearing the cashe and storage, EE say that there is no network issues, haven't been able to call technical support to investigate further, just done what it says on the app to try, any help would be appreciated as standing to stress me out

3 REPLIES 3
Northerner
EE Community Star
EE Community Star

Hi @Evoviilad 

What are your content lock settings in your EE app

https://ee.co.uk/help/security/staying-safe-online/switching-content-lock-on-or-off

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

They were on moderate, have just changed to off to see if this has changed anything 

No that hasn't helped, still coming up with connection problems