Galaxy J5 won't accept 16 digit NUC code

[V42v2]

Galaxy J5 won't accept 16 digit NUC code, it'll only take 8 digits. The 'next steps' guide that EE have emailed me clicks through to a dead link.

[Matt_124 · Accepted solution]

Try inserting the last 8 digits first, followed by the first 8.