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No text received for visual service

Helphelp88
Visitor

What kind of useless system is this.

I call to get help, recorded message says I'll get a text. No text received. Tried five times and still no text. What a stupid system.

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @Helphelp88,

Welcome to the Community!

I'm sorry to hear about the trouble you've been having getting in touch with our team. If you give us another call and try 2 instead of 1 then you'll be able to speak with the team.

Rach

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1 REPLY 1
Rach_H
EE Community Support Team

Hi @Helphelp88,

Welcome to the Community!

I'm sorry to hear about the trouble you've been having getting in touch with our team. If you give us another call and try 2 instead of 1 then you'll be able to speak with the team.

Rach