No text received for visual service

[Helphelp88]

What kind of useless system is this.

I call to get help, recorded message says I'll get a text. No text received. Tried five times and still no text. What a stupid system.

[Rach_H · Accepted solution]

Hi @Helphelp88,

Welcome to the Community!

I'm sorry to hear about the trouble you've been having getting in touch with our team. If you give us another call and try 2 instead of 1 then you'll be able to speak with the team.

Rach