Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

No audio on phone calls

I've had no audio on incoming and outgoing calls for the last week. I have a Moto G9 running android 11. I can make and receive calls on WhatsApp. I've deleted caches and reset network settings. I don't seem to be able to report a coverage issue on t...

Sony WF-1000XM4 batteries drain

Hi everyone,Has anyone experienced sudden changes in battery life on the Sony WF-1000XM4 headphones? I've heard it's a widespread problem. Has anyone found a solution that works? Is EE addressing this issue?

Resolved! Data help

Hello can anyone tell me why my phone is telling me in nearly out of data when i have 10 gb left according to ee

Unbelievably rude staff

Went into the Lincoln store today as my Pixel 7 Pro on contract from EE has developed and annoying fault on the always on display. I was greeted by a staff member who took one look at the phone and said it was nothing to do with EE. What did I expect...

Mobile data on my phone not working

When I am try to get onto my mobile data it won't let me in,it says I have to ask the account holder permission and that's me lol

Re: Lost my phone so how can i contact ee?

i cant access another ohone - surely you have an online messaging service lijke most companies?

Not able to use for calls

For the past 6 wks I have been unable to use my phone to make calls , it either doesn't connect when making or receiving a call or when it connects the person the other end can hear me but I can not hear them . I know , from both my locality and the ...

Unlocking Device

I got a Huawei Nova 5t off Ebay buts it is locked to EE. Kindly help on how i can unlock it as soon as possible. Note: Device was not in use for a while.

Re: Meet the Pixel 8a

Have just got this phone and it won't find my van when trying to connect bluetooth. Have seen online many people with this issue and there seems to be no fix. Any ideas before I return the phone?

Resolved! Do dead pixels on the screen allow for you to claim under the full insurance?

It doesn't technically affect my phone, but it's super annoying, and since my phone is almost paid for, I'd prefer just to pay the excess, to be honest. Does anyone know? The insurance policy seems really specific in that if it's not affecting your p...