Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Samsung S22 Warranty Contact

How do I get in touch with EE to find out if my phone is under warranty and get my issue resolved by them if so? It was purchased in April 2022 and now does not switch on. Separate insurance company said I need to check warranty before I can claim wi...

When will the new Sony Xperia 5 iv be available on ee?

Can anyone confirm when the new Sony Xperia 5 iv will be available on ee to buy or select as an upgrade? I can see it is already available on O2 and Vodafone phone providers and also to buy on the Sony website.

Broken z flip screen after a fall

Hi, does anyone have a ball park price for repairing the screen of a z flip? I dropped it and the screen went black, there’s a little dent in it, guess it landed on a stone. So much for the screen protector

'You're currently blocked from using data'

U have had this come on to my mobile Samsung A41 in the last 48 hours. The bloke at EE was clueless. Help anyoneone!!!! How do I get my pqid for data up and running.......Anyone?

Samsung Note 8

Please can I get some views if Samsung Note 8 is compatible for eSIM? Thanks

Resolved! Samsung galaxy watch 5 pro lte unable to add data plan

Hello EEI have a samsung galaxy watch 5 Pro lte which I bought from outside EE. I am unable to add data plan and getting error 212 from EE. I contacted customer service who mentioned its a known issue and EE is working with Samsung to fix it. Is an...

Resolved! Transferring files on OPPO A54 5G

Can anyone help with transferring files from my phone to my laptop, please?When I first purchased my Oppo A54, I could connect it to my laptop easily, as per the guide on the EE website (this is exactly the same as the guide on Vodafone's website) h...

Random web pages pop up

I have an S20Se and Every time I'm online or in an online game, randomly I get logged in to various other Web pages. I've checked for viruses but nothing there. Really annoying and have no idea how to stop it... any ideas anyone?

Google pixel is a scam - again.

I have bought a pixel 7 pro. There is no VoLTE. There are no settings for it where Google say they should be. My sim supports VoLTE in my other phones. I'm being asked to wait for a new SIM but clearly the sim works with VoLTE and clearly the setting...

Network unlocking

I am trying to unlock my Huawei p30 lite. I have tried the unlocking guide on the ee website. But when I enter my imei number it states that there was a problem on their end and to try again. It has been doing that for 2 days now. Any help would be m...