Android Devices

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Not able to use for calls

For the past 6 wks I have been unable to use my phone to make calls , it either doesn't connect when making or receiving a call or when it connects the person the other end can hear me but I can not hear them . I know , from both my locality and the ...

Unlocking Device

I got a Huawei Nova 5t off Ebay buts it is locked to EE. Kindly help on how i can unlock it as soon as possible. Note: Device was not in use for a while.

Re: Meet the Pixel 8a

Have just got this phone and it won't find my van when trying to connect bluetooth. Have seen online many people with this issue and there seems to be no fix. Any ideas before I return the phone?

Resolved! Do dead pixels on the screen allow for you to claim under the full insurance?

It doesn't technically affect my phone, but it's super annoying, and since my phone is almost paid for, I'd prefer just to pay the excess, to be honest. Does anyone know? The insurance policy seems really specific in that if it's not affecting your p...

Resolved! How do i check if my phone is locked to EE

TNT Sports and Discovery + apps

I found out yesterday that my Huawei P30 is not supported by Discovery. This is code for another US company thinking they are being spied on by the Chinese. Pathetic. That's what happens when you sell to the Americans.

My Huawei p20 cant answer incoming calls and bug when i try calling someone

Hello, I recently encountered a pretty annoying glitch with my phone. When I receive a call, the call screen doesn't show up and I can't even answer it with the notification, and when I try calling someone, the call screen doesn't show up and even wh...

Resolved! Visual Voicemail

Hey,I've just moved to EE today but I'm struggling to figure out how to set up visual voicemail. I can find instructions for iPhone but not for a Google Pixel/Android device.Any tips?

Update has removed Apps

A recent update has removed finger print recognition/ pin code and all apps I loaded. Also says I'm now on the 3 network.(Motorola G14). Can EE sort this or Motorola?

I don't have internet on my sim but I can make calls.

I have had a Samsung S8 cell phone for a long time and I used it normally and without problems.Now I changed its sim with another number and it doesn't get an internet signal but I can make calls.AskedDoes anyone know what problem I have with my cel...