Android Devices

SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Starting today (01/07/2025), Android users upgrading or switching to a supported Google Pixel or Motorola device can transfer their SIM ...

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE. Here are some quick facts. All devices sold directly on EE since December 2021 are unlocked. All Ap...

Sim card varify stuck

Hello, I have had my sim card since I got my phone and have had my new phone for a few years calls was fine then and then one day I got none when looking into it I found that it needs verifying when trying to varify it, it is stuck on verifying and w...

How to contact ee by email

Pixel Watch question....

Hi, I have a long -standing account with EE - currently for a Google Pixel 6a plus data allowance. I'm thinking of buying a Pixel Watch ( probably not through EE but maybe ab unlocked used watch) but would just like to know if I can use my existing d...

IMO Q2 pro new battery required

Hi, Can anyone guide me to where I can buy a new battery for my phone ? IMO donot want to know even though the phone is less than a year old.

Upgrade to Watch ultra

I'm trying to upgrade my Watch 5 to the new Ultra, however it's trying to send a pin to the watch revelated phone number, any way to get round this and not ring EE, I cant spend 30 mins on the phone during work time, used to be able to use online cha...

Hi i need to no my order number

Re: EE webshop - PAYG Motorola G14 - "5G label"

It's a terrible mobile I got one from ee am try to return it .. slow glitches won't connect to WiFi re boots all the time that slow you carnt complet forms on line before it cuts you if with error message

GALAXY A35 5G

Upgraded to Galaxy A35 yesterday. Data transfer from old phone went well. However when trying to ring the new phone goes straight to a previous unable to connect leave a message. How can I get phone to receive incoming calls. Do not disturb is swi...

Re: S10 Unlock code not working

Same issue here and the answer below only serves to frustrate. I tried a few times, always get same unlock code but then it locks the phone up requesting another code due to too many attempts with wrong number, I’m definitely using the number we prov...

Galaxy z fold 6 pre-order waiting room

Who's pre-ordering? I don't see a lot of buzz this time round, is it too expensive? What are your thoughts?If you do order, let people know when it arrives and what configuration you ordered, please. I don't think there'll be a shortage though lol