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Discussion about devices operating on Android including unlocking your device

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SIM Transfer for Android is here!

We’re excited to announce the launch of SIM Transfer for Android — a long-awaited feature that’s now rolling out! Android users upgrading or switching to a supported device can transfer their SIM in just a few easy steps during device setup. You can ...

JordanTA by • EE Knowledge Specialist
  • 2371 Views
  • 6 replies
  • 12 Helpful

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 71125 Views
  • 91 replies
  • 28 Helpful

Resolved! Error message when trying to unlock my old Huawei p30lite

I've upgraded my phone and told my daughter she could have my old phone which I'd had for years. It is Huawei p30lite and she already has a pay as you go SIM with another network but had broken her handset. I've tried to unlock the device using the d...

Shanste by • Visitor
  • 1216 Views
  • 6 replies
  • 1 Helpful

Voicemail Deletion

I received a voicemail last night, listened to it, pressed '3' to delete but I'm still getting notifications to say I've got a message. I've now rung my voicemail several times and it's still there.  On pressing '3' don't get "message deleted" like n...

Vicki_47 by • Contributor
  • 732 Views
  • 4 replies
  • 0 Helpful

Phone

Hi so I put an order in for a phone and it took the upfront money out my account but not got any email to confirm my order or a tracking order number just wondering if someone could help ?

BeccaC2 by • Visitor
  • 469 Views
  • 1 replies
  • 1 Helpful

Uk

Hello, I have a Google pixel phone and it has just died-seemingly permanently. It has an eSIM. How do I obtain all my apps and contacts etc from this phone and transfer to another android phone. Thanks in advance. 

DBJON by • Explorer
  • 600 Views
  • 3 replies
  • 0 Helpful

Samsung a55

as anyone got the Samsung a55 phone thinking of getting it  on a upgrade?

wakka80 by • Established Contributor
  • 650 Views
  • 2 replies
  • 2 Helpful

4G doesn't turn on when I leave the house

I have a Samsung phone.Whenever I leave the house my phone does not connect to 4g unless I turn my phone off and on again or I go into general setting and reset the mobile network. Both of these are such a pain.Turning on and off airplane mode does n...

MattSp by • Contributor
  • 1247 Views
  • 3 replies
  • 1 Helpful
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