Android Devices

Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Manager
  • 61772 Views
  • 91 replies
  • 28 Helpful

EE Call Centre Cardiff

RE: Jacob.My partner had a problem with her Samsung A15. The EE Store in Coleraine could not solve it. The Facebook and Messenger App were not updating properly. Posts were all old!Phoned EE CALL Centre which was in Cardiff. Chap called Jacob instruc...

Google Pixel 8 pro

My Pixel 8 Pro is stuck in the boot cycle. It gave me the option to reset to factory settings which i did but its failed to boot up properly and again is stuck in the cycle. Help ??

nhamopaz by Visitor
  • 341 Views
  • 1 replies
  • 1 Helpful

Mobile phone

I've recently  upgraded  at the end  of  my  contract  and  I don't  like the A15 phone  u have  sent  me can  I order another  one  one with a possible  memory  card  in it ok

6845 by Investigator
  • 457 Views
  • 6 replies
  • 0 Helpful

Can't send texts to one particular number

I'm on Android, my nephew has an iPhone. He receives texts from other iPhone and Android users without issue. He can also text me, but I can not text him at all. I immediately get a notification saying "couldn't send message". My partner (same busine...

Dave316 by Investigator
  • 1797 Views
  • 8 replies
  • 1 Helpful

Connecting to mobile network

Hi,I upgraded to a Galaxy S23 and just received it.  When setting it up, it's asking me to connect to a mobile network.  I assusme this would be applied automatically.  What do I need to do?  Sorry, total tech-phobe here. Thanks

LT888 by Explorer
  • 404 Views
  • 5 replies
  • 1 Helpful

Resolved! Samsung Galaxy A13 not locking

My Samsung Galaxy A13 is set to unlock with a fingerprint or with a PIN. If the fingerprint is not being read, and I press the power button, the phone has stopped asking for a PIN and unlocks as soon as the power button is pressed.

No operator supported, so you can't add an eSIM

Hi everyone,I'm having trouble getting my Google Pixel Watch 2 to work in the UK with EE as my operator. I've already synced my EID with my phone number through EE, and they've confirmed everything is set up correctly on their end. Despite this, my w...

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Ess device 4GB

I have recently renewed my contract with a new phone and on my bill I am charged £13 for Ess Device 4GB . I don't know what this is? Can anybody help?