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Discussion about devices operating on Android including unlocking your device

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Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by • EE Community Manager
  • 60775 Views
  • 91 replies
  • 28 Helpful

Resolved! Daily alarms switching off, overnight?

I have four daily alarms set on my Motorola g7 power phone (also one weekly alarm) recently the daily ones seem to switch off (overnight?) - all four seem to switch off, the weekly one is OK. Can anyone suggest a couse for this?

peterg by • Established Contributor
  • 756 Views
  • 13 replies
  • 4 Helpful

Unlocking phone

Hi I'm trying to unlock my phone and it won't let me passed this page - it wont let me depress 'VERIFY IMEI NUMBER   [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]      

Google Pixel 6A Battery Problems

Hi,I am having terrible trouble with the battery on my Pixel 6A. I charge overnight head out to work with the phone on 100%, by Midday the phone is usually around the 50% mark, the phone the immediately goes dead with the red battery logo on screen. ...

wicky0570 by • Contributor
  • 796 Views
  • 2 replies
  • 0 Helpful

Voicemail missing

I have a Galaxy A41 on a PAYG account.I have just noticed voicemail has switched off and text VM ON doesn't work.Any suggestions?

Resolved! Locked out of phone

Hi, for some reason I have forgot my pattern to open my phone, it’s a Samsung s20fe.I have tried many times and I have to wait 24 hrs to retry.I have not got remote unlock set up any ideas.

Johnboy66 by • Investigator
  • 1222 Views
  • 12 replies
  • 6 Helpful

USB connected or disconnected message

I keep getting an error message that switches between saying usb connected or usb disconnected. It is draining my battery and keeping my screen on. I have looked on YouTube for fixes (none of which have worked) and cleaned the little hole where the c...

Samsung galaxy a15 - photo editing

I have recently had to change my phone to Samsung  a15 and have noticed when I go onto my photos and want to edit a photo, that the object eraser on my previous samsung is no longer on my a15. Can someone please help me with this? I have made sure my...

Tee193 by • Established Contributor
  • 1098 Views
  • 2 replies
  • 1 Helpful

Myzone switch will not link to phone

I have a myzone switch device which has previously worked fine and linked to phone to record fitness workouts... now it dosnt apart from in the fitness centre...how can I see if its my phone or the device which has problem 

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