No data

CZPS · ‎02-03-2025

My phone never have worked with mobile data

even if we reseted phone several times and changed sim

XRaySpeX · ‎02-03-2025

Are you on contract or PAYG? If PAYG, have you bought a pack?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Northerner · ‎02-03-2025

Hi @CZPS

It would be helpful if you said which device.

Try downloading your settings here:

https://setup-ee.wdsglobal.com/internet

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

CZPS · ‎02-03-2025

Hi
Samsung Galaxy S20FE
Never run on its own enthernet almost on Wi-Fi

Schockwave · ‎02-03-2025

@CZPS , do you men that it has never worked using data? Are you on pay as you go or contract? If on pay as you go, you need to have paid for data, it is not free.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.