Pixel SOS on Pixel 11

[pilgrimaje]

Anyone else find that Pixel Satellite SOS not working to a Pixel 11? Have just transferred from a Pixel 10 where it worked fine. Now saying it won't register...

[Rach_H]

Hi @pilgrimaje,

Welcome to the Community!

I'm sorry to hear you're having trouble with this. I'd recommend reaching out to our Technical experts, so they can take a look, as we are aware of how important this feature is.

Rach

[pilgrimaje]

Seems to be linked to EE esims not having the phone number included in their provisioning data (SIM says its number is +440000000000).

Spoke to tech support. Doesn't seem to be a solution for esims. So physical sim being sent out which should have number attached. 

All a bit disappointing but hopefully physical card will fix. 

[Alex_H]

@pilgrimaje Thanks for coming back to the Community to update us with the potential cause and solution in case anyone else has the same problem. Hopefully you are able to get sorted with the physical SIM.

Alex