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Forum Posts

Billing for Game Pass

I'm having a bit of an issue - about a year ago, I bought a Gaming Bundle which included an Xbox, a gift card and a subscription to Game Pass throughout.Every time I've tried to add the Game Pass, it's started billing me for it. I've explained the is...

never recived text for game pass activation ! can i still get it

I Bought a Gigabite GeForce RTX 4070 12G Graphics Card 24 month bundle with Xbox Game Pass Ultimate  at end of january and never got an activation code ! only just remembered it came with it ! Can i still get the Code sent so i can access it ? Graphi...

Cannot purchase or add Playstation Portal

I've tried numerous times either adding a playstation portal to my account to pay monthly or even outright adding it to the basket to check out. Each time it says having trouble logging me in, even though I already am. Messages also states it is an E...

CCR1 by Visitor
  • 172 Views
  • 1 replies
  • 0 Helpful

Resolved! Black ops 6 text 150 - Out of codes

I was trying to redeem the code for the skin but when I sent the text it said they are ‘out’ of codes, any idea when there will be more or another way to get the skin?

Kylejack by Visitor
  • 25821 Views
  • 41 replies
  • 11 Helpful

Resolved! Graphics card 24 month gamepass bundle

Recently purchased a graphics card via tech accessories that comes with: 24 months of Xbox Game Pass Ultimate. Play hundreds of games on your Xbox console.24 month EE Gamer’s Data Pass. Play games on your phone without using your mobile data.24 month...

Mike395 by Investigator
  • 468 Views
  • 6 replies
  • 4 Helpful

Xbox Series X - Add to Plan / Gamepass

Hi,I purchased an Xbox Series X as an add to plan, it’s arrived but is supposed to come with 24 months Game Pass Ultimate and a £70 Gamercard. I’ve received the console but I’ve heard nothing about the gamepass or the gamercard, is there a delay in r...

Bowzaah by Investigator
  • 293 Views
  • 5 replies
  • 9 Helpful

Just switched to EE and the latency is horrible for gaming

Hi everybody, I recently switched to EE and it has been terrible for me. The speeds have been a constant 52mpbs which is the package I have but it is terrible for gaming as I keep receiving latency spikes (it would go from 18ms to 150+ms which causes...

ROVER6 by Contributor
  • 4496 Views
  • 7 replies
  • 2 Helpful

Adding a console to my mobile bill

Hi, so recently I applied for a phone contract (24 months) and I was accepted for it. Whilst applying I tried to add a console to my plan because I heard that was one of the ways I could do it. I have received my phone and it works brilliantly. When ...

Shah951 by Explorer
  • 313 Views
  • 3 replies
  • 2 Helpful

Resolved! Nintendo Game Pass

I purchased the Nintendo Switch bundle over 30 days ago and have not received my £50 game pass voucher. It seems impossible to get to find solution for this or to speak to somebody!

susanglew by Investigator
  • 828 Views
  • 11 replies
  • 2 Helpful

Resolved! Activating Xbox Game Pass Ultimate 6 month

Hi all!I changed my broadband plan in December 2024 and received an email and text stating id receive 6 months of Xbox Game Pass Ultimate.I've waited until now to activate it, but I see no option to activate it, only an option to join for £12.99! I'v...

gowingnator by Valued Contributor
  • 743 Views
  • 11 replies
  • 5 Helpful