Forum Posts

Resolved! Issue with game voucher

Hello I have recently purchased a series x with £70 voucher I have purchased both the £25 and £50 vouchers but only received a code for £25 is there anyway this can be solved ? 

Resolved! Xbox Ultimate Game Pass 24m black friday

Hello  I purchased the Xbox bundle I’m in the Black Friday sale - it included the ultimate game pass for 24 months.i had some difficulty setting it up and had to contact EE for help it got sorted and was all fine.i have had a notification that my gam...

SophT1p by Visitor
  • 209 Views
  • 1 replies
  • 1 Helpful

Resolved! Ee contract

I have taken a ee PS5 bundle out on a 24 month contract. Am I still allowed to leave my ee phone contract within this time while still for bundle

Dw1232 by Visitor
  • 195 Views
  • 1 replies
  • 3 Helpful

Xbox Inclusive Bundle

how do I activate sons Xbox account to my Xbox Bundle ? I’ve had no information about this.

Lillie74 by Explorer
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  • 3 replies
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Resolved! Xbox Game pass and gamecard

Hello I keep going round in circles here with EE and thought now it best to post my frustration on here to try and get it sorted like the many many others.I brought the Xbox Series X Console and EE GameCard Bundle | Black for Christmas for my child a...

Resolved! Xbox bundle game pass and boucher

Hi, I purchased a new Xbox X today at the EE store and was told an email with the 24month game pass and £70 voucher would be sent to my email - I have not received this yet? Anyone else had issues with this and have they been resolved?thanks

Katie441 by Explorer
  • 238 Views
  • 2 replies
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UPnP not successful Nat type: moderate

I have had my Xbox Series X connected to my EE Broadband router since it was installed roughly 8 months ago.  There have been no issues at all up until last Friday when I received the following message on my network status on my Xbox:NAT Type: Modera...

shaun_002 by Investigator
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  • 2 replies
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PS Portal Hotspot connection Issue

I have an iPhone 14 Pro Max, and hotspot works fine with all of my devices. however, for some reason I cannot hotspot to my recently purchased PS Portal. Please could you advise what if anything I need to do to get this to work as it seems EE have so...

Joe179 by Investigator
  • 20910 Views
  • 26 replies
  • 3 Helpful

Resolved! Hella chill skin

Hi, i was wondering why i haven’t received my hella chill code. i was told to wait a month (after providing my order code, it was accepted and that’s where i was told to expect it in a month).this was an offer which after the original (get a free cod...

bott1 by Investigator
  • 436 Views
  • 5 replies
  • 2 Helpful