General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! orange pension scheme

Good afternoon. I worked for Orange PCS Ltd in London between 2004-2006. I am trying to trace a pension administrator (the phone number on a letter many years ago is not working). Does anyone have an email (preferably) or phone number and details o...

Resolved! Need to obtain an employment reference from EE -Urgent

I'm an ex-EE employee and I need to email the HR department at EE to request an employment reference. Please can you provide me with an email address that I can send the request to.?

Resolved! Re: Locating My Pension Scheme

Hi, can I also get the information to track my pension. I started out with T Mobile.

Resolved! Grassroots funding

We are an U12 grassroots football team currently enjoying our first season of competitive football.Our players are a fantastic group of young people who show determination, commitment and teamwork every time they step onto the pitch. As they begin t...

Resolved! Employee overpayment

Just ha d a letter through saying I've had an overpayment since being let go a couple of months back. I have not seen my p45 or p60 or any payslips since around June due to being off long term sick and the HR system changing while I was away. I have ...

Resolved! HR CONTACT

I'm an ex employee and need to get in touch with hr but can't find email address.

Refund

I need a refund of £120 how do I get it back

Resolved! Re: Previous employee-payslip

Former Employee – Missing final holiday pay query Hello, I am a former EE employee and I need to contact the payroll/HR department regarding a discrepancy with my final wage payment. I have not received my accrued holiday pay in my final payout.I tri...

Resolved! Exceptional Customer Service Recogniton

I would like to formally recognise and compliment Marissa for the truly exceptional customer service she provided to me today. Before speaking to Marissa, my experience with EE had been extremely frustrating. I had been sent the wrong router and had ...

Resolved! Fundraising for Essex & Herts Air Ambulance and Addenbrooke’s Charitable Trust

Hello,On 30th May 2026 I was critically injured whilst on a bike ride, in the country lanes near Knebworth. I only live in Watton at Stone. My injury required the dispatch of the Essex & Herts Air Ambulance (EHAAT), which is a charity and doesn’t rec...