General Chit Chat

Want to say thank you to an EE guide?

At EE, our guides are here to help keep you connected. If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our custo...

Resolved! Complaint

I lost my device and went to the EE store got a replacement device wand kept the same number i have had for 3 years..i was told o also got an extra sim to give to a friend or family....i never activated the other sim and took it back to the store and...

Resolved! HR

Hi does anyone have contact details for HR? I'm an ex employee and received a letter from BT/EE and wanting to confirm if legitimate or if it's phishing.Thanks

Resolved! Sponsorship

Hi. Who would I contact about possible sponsorship of a grassroots dogsports club? Thankyou

Resolved! Getting work reference from Konfir

Hello, I’m a ex staff. Can I use Konfir for my employment reference? If yes, please could you guide me on how it works ?

Resolved! Recent ee employee

I need to contact H.R. I no longer work for EE have no contact with my line manager and I am unable to access all off my payslips. Also I have moved home and EE didn’t give me time to mention this therefore any post will go to my old address. Any hel...

Resolved! Charity donation

Hi we are holding a charity halloween party raising fund for the national autistic society how do I go about asking ee for a donation to our raffle please x

World Menopause Day - Charity Raffle Donation

Hi EE team! I’m Kirsty from James Cook University Hospital in Middlesbrough. We’re holding a World Menopause Day event on 22 October for staff, patients and visitors and I’d love to approach your Teesside Park store about possibly donating a small p...

Urgent - ex employee reference

please help! I worked for EE a few years ago and need to obtain a reference - my old manager says his email isn’t working at the moment and I really need to obtain this reference !! Is there a generic email?

Hearing aids app

I’ve just got hearing aids and my husband has the same type. Both our phones are on the same account which creates a problem with the app as only one set can be connected to the app. How can we both download the app separately to our phones

Resolved! Sponsorship Contact Email

Hi There,I hope you are well! Is there a sponsorship email I could reach out? I want to enquire about potentially sponsoring the charity that I am working for in sports.