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EE's Customer Service

TmcG5
Visitor

‎05-11-2026 11:47 AM

Has anyone else found that EE's customer service is appalling? Feels like they are deliberately unhelpful. The website and App is so glitchy that it is impossible to find the information you need. I find it overall awful experience. Anyone else? 

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1 REPLY 1
Schockwave
EE Community Star
EE Community Star

‎05-11-2026 12:36 PM

Hello @TmcG5 ,

Welcome to the community,

No, I have never had a problem, I have spoken to customer service and always found them helpful.

Not found a problem with website or app, it is working fine, what are you trying to find out on the app or website, maybe we can help guide you?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 7953 966 or +44 330 123 1105.
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