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Pay as you go

A place to give pointers and seek advice on using pay as you go.

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bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by • EE Knowledge Specialist
  • 2678 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by • EE Knowledge Specialist
  • 4723 Views
  • 7 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by • EE Community Support Team
  • 15746 Views
  • 0 replies
  • 6 Helpful

Resolved! Top Up Issue

I’m attempting to top up my account through the reminder text send by EE as well as through the app on my phone and on my laptop and I still am unable to pay. I finish putting in my card info and then it says additional authentication required and a ...

Resolved! Need a top uk £10

For the past few days, I’ve been unable to top up my phone. For some reason it’s telling me to link my product id by asking for my number and I’ve done 

Resolved! Random and duplicate card charges

A few months ago I had a random £5 charge which I disputed and they said they had not charged...although it charged twice in my bank account.Now I have a random £14.95 charge to my bank account from EE. I'm a pay as you go customer. I use to have my ...

Mjelly by • Visitor
  • 252 Views
  • 1 replies
  • 1 Helpful

Resolved! Pay as you go

Hi. I need a sim where I would only need to make a call once every 3 months or so. If I get a pay as you go sim and put £20 credit on it - what happens after 30 days - do I lose that credit ?

Resolved! Pay as you go plan

Every month I am paying 10£ for a 20GB plan and always I get more less data. How can I sort it? And why they are advertising this?

AndSof by • Contributor
  • 691 Views
  • 21 replies
  • 2 Helpful

Resolved! Top up

I want to pay my bills but I can’t buy 

Ayan15 by • Visitor
  • 208 Views
  • 2 replies
  • 3 Helpful

Resolved! Top up

I want to top up my phone

tlthorn by • Explorer
  • 159 Views
  • 1 replies
  • 0 Helpful

Resolved! Data and texts

I’m on pay as you go and have been for years. Every 3 months I would have a data boost to the point that I’d built up 15-20gb but now when I reset each month I only seem to get 7gb. Also I’m supposed to have unlimited texts but unless I have data I c...

DJVincent by • Investigator
  • 304 Views
  • 5 replies
  • 3 Helpful
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