Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 3161 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 6210 Views
  • 9 replies
  • 11 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 16355 Views
  • 0 replies
  • 6 Helpful

Activating a new pay as you go SIM card without using a phone

I’ve recently bought a Pay as you go SIM card and I need some help activating it. This SIM card is being used inside a teltonika device to allow me to use my phone online on holiday, as there is no WiFi in the holiday home. Is there a way to activate...

JJS8 by Explorer
  • 98 Views
  • 3 replies
  • 2 Helpful

Abroad - called barred cannot even dial EE for support

I am currently abroad and didnt use my phone for a bit and now calls are barred. I cannot even call EE. I did a top up to see if it will correct things but it didn't. I am away until beginning of September and seem to be powerless to do anything abou...

rickimp by Explorer
  • 59 Views
  • 4 replies
  • 4 Helpful

think i got scammed by EE

I brought a top up this morninf it took my money and now its tellinf me i never did that i have all the reciepts , ice tried contactinf and they wont pick up lol 

dmw032611 by Investigator
  • 146 Views
  • 7 replies
  • 0 Helpful

Resolved! Switching PAYG plans

I want to change my plan to another of the same cost but my existing plan only just renewed and I don’t want to be charged twice; I also want to know if my existing boosts will transfer over to the new plan. I have just spent literally hours trying t...

Celosia by Investigator
  • 740 Views
  • 2 replies
  • 2 Helpful

Resolved! Traveling to UK

Traveling to UK for vacation.  We would like to get the pay-as-you-go 30 day plan.  Can you use an eSIM with this plan or do you need a physical SIM card?  If you need a physical SIM card, how can you get it other than going to a store?Thanks.

mav0126 by Visitor
  • 477 Views
  • 5 replies
  • 3 Helpful

Resolved! Changing payment method

 I’ve been trying to change my payment method for my EE data to a capital one credit card. I input all my back details then press save my card. And it takes me to this screen and crashes. Nothing loads and it doesn’t get added to my EE account. Ive t...

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C853 by Investigator
  • 351 Views
  • 6 replies
  • 1 Helpful

Resolved! Sim

Hi, I’ve lost my SIM card signal and now I can’t top up my account. Can you please help me

Arash2 by Explorer
  • 144 Views
  • 2 replies
  • 1 Helpful

Resolved! payg pricing

Paying £5 each month, Credit ran out today. pricing over 150 is different from web. no aimee on EE app. anyway to pay £5 today and have the service online immediately?      

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xcpo by Visitor
  • 155 Views
  • 1 replies
  • 2 Helpful