We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
So im new to EE I Keep seeing subscription packs and I bought the £15 one sense unlimited texts and calls are useful I keep hearing from people who try to renew it but were unable to even if they have enough money or credit So can I ask if I stop a r...
No one has been able to help me to solve the issue yet even EE!!!It’s been a long time I cannot top up my balance and I have tried everything what I have been told by the community, EE and other advisors.
Ordered a payg sim with a 30 day rolling plan with no contract. Paid £18, got my sim card. Should have x amount of data with unlimited texts and calls. My app shows my data but says standard charges for texts and calls. Why do i have to top up again ...
Hi, my subscription plan didn’t activate even though the payment was taken from my bank account. The £13.50 payment is showing as “Pending” on my bank side, but on my EE account the plan shows as not active and I have no minutes, data or texts.Could ...
Can't make calls nor send text despite enough credit. Can only receive texts. I'm not even allowed to call 150 from my EE network. I have been a pay as you go customer on EE since 2002. I last texted with my EE network on 31.10.2025...Its frustrating
HiNew sim. Credited via card on the app. But the balance is sat credited and has not run the plan - data minutes ectWhen I chose the plan again in the app and attempt to use the credited money it tells me that I am going to overwrite the plan and fai...
I want to cancel my monthly top up due to my data being finished
Good afternoonI called the customer service to reactivate my number, they said they reactivated, but so far I didn't receive any messages, is it possible to check if my number is active please?
I.keep getting an error code when trying to input my nhs code?thannks
