If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
How do I contact EE for a refund of my PAYG credit, now that I have switched provider? Thanks.
Hello. Yesterday, I tried to top up my account, but the funds were deducted three times. I would like a refund for two of these top-ups.
Hi everyone,I’m currently on an EE Pay Monthly contract.I recently returned to the UK after spending approximately four months in South Korea. During that time, I made a £50 top-up to my EE account.However, since returning to the UK, my EE SIM has no...
I need help on how to activate my ee Sim back as I have paid for my top up through speaking to someone from ringing 150 and paid via ee help service so I would like to know why my Sim has been deactivated and when will it be activated as it has cause...
I topped my EE mobile with £9 - 3GB - 7 Days data, but in balance it still shows 0MB left. I received a SMS from EE that ( Your £9 3GB data add-on for 7 days has been added. This will end at 23:59 on 29/10 ) I am still not able to use data from m...
Hi, Everyone The O2/GiffGaff Mast, nearest to where I live, has been taken away for Repair & won't be back until the end of next Month...!As a result I was getting a very intermittent Signal at best, so I decided to try EE, as everyone was saying ho...
I travel to the UK regulalrly for business and I am considering a visitor eSim but as I am not here all the time, can I get an eSim, keep topping up to extend the validity while here, but then when I am not here, not pay to extend the validity, but k...
Hi thereI was looking to join EE, and the best deal I can get online is £16 a month for 25gb on a 24 month contract that'll go up 16% in March to £18.50.But on saver PAYG I can get 75gb for £13.50. I can't find anything you DON'T get on the saver pla...
Hi, I'm on pay as you go (SIM Local Plan, £15). I want to switch to the £20 Plan (50GB). I texted PLAN20, YES, then TOPUP to 150 while I had £20 credit, but got no confirmation and the plan was never bought. My old plan renewed instead.Also, the My E...
Hi im new ish to ee Ive had a sim for three months no problems until now.I normally have the automatic top up on so when my plan ends i can top easy.But this time around didnt have enough in bank so I was a day late but I topped up yesterday and i...
