If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi everyone. I desperately need help from an EE Guide. I am currently stuck abroad, and my Pay As You Go SIM card is completely dead (probably in hibernation mode). I cannot receive any SMS or signals. I managed to top up via the MyEE app today, but ...
I was purchasing a PAYG plan and I pressed the 22gb £10 flex plan but when I brought it I ended up with the 2gb one. I don't know if my finger slipped and I pressed the wrong one after but I can't afford to purchase another plan at the moment. Is the...
I’m trying to top up credit or buy add on so I can use data in the USA. Every time I go to buy the add on with a card I get a generic error message. I tried to use a different card which I’ve been using in the USA- thinking perhaps it was a bank issu...
Why has it been removed? I'm a pensioner who barely uses his phone but now I'm either going to have to pay double or have no plan and pay 40p a minute. You should be helping people in these times as we're all skint. I don't need data as I use my WiFi...
Absolutely disgusting experience every time I have to top up this number. For some reason EE has a man that starts at 9 am and process all payments and plans otherwise I can't explain this idiot behavior.I've topped up last night for today's renewal ...
I just bought a £10 data / call / text plan, and then cancelled the recurring payment (as I only need this PAYG SIM for a month).However, the remaining data is now not showing on my account, and it looks like I'm on a standard rate for calls and text...
I can't get into my PayPal account as it is trying to send a 2FA to my EE number. My EE nuumber is either paused or disabled. I just added £5 of credit and got a txt saying it was applied. I can't send or receive a txt. Send or receive a call. I trie...
I brought a simcard from my local supermarket which I put in my phone paid for the £20 sim plan (£18) only to find out that another SIM card was coming in the post. So once that came I put that in my phone and got a leaflet to scan the QR code. Howev...
I topped up PAYG in March, but have not used my phone for sending or receiving any calls or messages. However my balance is now £0.25
