If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
have tried to make a top up payment but can not as is says account closed when it is not
I'm on PAYG and somehow I have content lock on but can't switch it off myself. The website says I can go in to store to get it turned off but I've been in to 2 different stores and they can't seem to do it despite me having both ID and a credit card ...
Hi, I previously purchased an Unlimited Data recurring add-on on 10/09/2026, but my account history now shows “Time ran out” and it did not continue. I have now had to buy the Unlimited recurring add-on again. Please check why the previous recurring ...
Once again, through the utter arrogance and thievery that EE and owners BT are, they have sent me the text falsely claiming that my SIM has been inactive for 160 days and reminding me that I will lose my service, remaining credit and number if I don...
not sure if this is the correct place to post this, but i need some help with a few 35 pound ee unlimited payg data sims that i purchased on amazon uk.basically when i paid for them, 4 in total, i wasn't aware that they would be speed capped at 25mb ...
Hi I bought a new PAYG sim 15/09 and there is supposed to be £10 credit as I paid £10 for simBut balance (150 number and web and app) all say £0Is there a time period before credit added??? I can't make text as no credit to activate sim!!
Seems the website is implemented in a way to call the credit card verification within an iframe embedded in the EE website instead of using a popup.This seems to cause security issues with certain banks. I cannot topup because the content of the ifra...
I have a sim for a brick phone and it has been deactivated although it is topped up, it is a new sim. How do I fix this?
