If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have a PAYG SIM with an old data pack - £1 per week - which is no longer available, but continues to work beautifully for me. I have just received my once every 12 weeks invitation to boost my minutes, texts or data. However, I am currently on holi...
Hi, I’m currently on the £20 30-day plan with 150GB of data, and I still have 60GB remaining. If I switch to the £15 30-day plan with 75GB, will I keep my remaining 60GB, or will I lose it? Could you please confirm before I change my plan? Thank you.
I’m using an activated EE Pay As You Go SIM, and I want to convert my existing number to an eSIM on my iPhone. I don’t have access to the phone currently using the SIM. Can you help me obtain an eSIM activation code or QR code?
Hello, I need assistance converting my existing EE UK physical SIM to an eSIM while retaining my current number.I am currently in Pakistan and have upgraded to a US-model iPhone 18 Pro Max, which has no physical SIM slot.My existing physical SIM is s...
Tried multiple devices and browsers and get this same issue everytime i get to the Confirm and Pay screen
My £10 pack was meant to renew today I have £10 in credit but my pack still hasn't been renewed which for me is incredibly frustrating because I need to use my phone for my work and I just cant afford to do the 40p per minute due to the amount of tim...
I buy sim pay as you go £10 sim as i run off my data how can i topup same plan
I wanted to top up a EE number but instead it ordered another sim wich will be sent. I need to cancel that sim but no option from website. Any help will be appreciated
Hi,I'm on the £10 30-day Plan (I pay £9 as I've got it set up to pay automatically) .However, the EE website says I have 36.9 GB data left until 11/11/26 (20GB + 16GB bonus + rollover) and the 'AL' texting service says '69.9GB'. Which is correct? I'm...
Been with EE for more then a decade, have never been able to top up my phone using the app or website. Get the error below have told support so many times and get told it's been passed onto the tech team and never hear back, so Im forced to call 150 ...
