If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello, I am an Ee pay as you go customer abroad in Thailand. I would like to send a text but they are not delivering please can you help? This morning I put £5 on my account.
Hi, my numbers been deactivated due to inactivity. I'm trying to reactivate it but i have no idea how, I'm trying to find live chat but i cant access the app due to it asking for my mobile number. Any help would be greatly appreciated.
We are a Water Treatment company with some devices that can report temperature readings remotely - in short, I have the need for 30+ PAYG SIMs and want these to appear under one account. From the forum responses over the years I can see that this is ...
Can you please take my parental restriction off
Hi! I am writing to know my possibilities about request a refund. I had a subscription while I was studying in the UK which I cancelled before to leave it. However, EE continue charging money from my credit card which I have quit out on the app. But...
No one has been able to help me to solve the issue yet even EE!!!It’s been a long time I cannot top up my balance and I have tried everything what I have been told by the community, EE and other advisors.
I need to top up my phone to use it; I can't make calls or use data.
What’s the difference between a pack and a addon??Oh I know what the difference is, you can’t buy a addon using EE’s useless app.
I need to make emergency call to family but got no credit
Hi, my 73 year old mother who really doesn't understand Mobile phones has a pay as you go SIM. She only really uses this phone for emergencies when out of the house. She tried to make a call today and an automated message said the message in the topi...
