If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Just got a text advising mobile will be disconnected in 24 hours as I haven't used calls/text. I topped up 3 months ago and sent text yesterday will this stop the disconnection ???
Hi,I have paid for a 15-pound subscription pack and received my sim card. However, I am not able to make calls, use the Internet or send texts using the sim card. Could you please tell me how could I activate my subscription pack? Thank you!
My Internet data goes 0 zero so o want to buy my pack again. Please help me
ADDONS PURCHASE ERRORWe're working on fixing this page. In the meantime, find help at ee.co.uk/helpWhat happened?Sorry, we were unable to complete your request right now. Please try again later.I get this error when I try to check my addons or buy a ...
Hello,Bought 1GB data (30 days) about a week ago and now EE says two different things:1) On my overview it says: No data left.2) On my add on packs, it says Add-ons You have 1 day left to use: 1GB Add-on (30 days), with all of the 1GB still availabl...
Do you have to have a data plan to ad a data add on? I was hopin to add just 10b data or £5 to no plan.
I've downloaded the App but can't see anywhere to check my PAYG account balance.
since joining ee i have had constant problems and i now want to leave ee, what network should i switch to.problem 1 with ee: when i buy those promotional unlimited data addons if i have a pack it continues to take data from my pack allowanceproblem 2...
Same here. I received the disturbing message today.Hi, you still haven't made any chargeable call/text or used data since we last got in touch, so your number will be disconnected within the next 24 hours. to be clear, my current location is out of U...
