If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I buy sim pay as you go £10 sim as i run off my data how can i topup same plan
I wanted to top up a EE number but instead it ordered another sim wich will be sent. I need to cancel that sim but no option from website. Any help will be appreciated
Hi,I'm on the £10 30-day Plan (I pay £9 as I've got it set up to pay automatically) .However, the EE website says I have 36.9 GB data left until 11/11/26 (20GB + 16GB bonus + rollover) and the 'AL' texting service says '69.9GB'. Which is correct? I'm...
Been with EE for more then a decade, have never been able to top up my phone using the app or website. Get the error below have told support so many times and get told it's been passed onto the tech team and never hear back, so Im forced to call 150 ...
My account is showing a credit of £30 plus. I cannot make 150 text or call, tells me I don’t have enough credit to make the call or text. I have been abroad and have been told to text at least once every 3 months which I have done. No way to get cus...
Hi there, After much trouble trying to pay for my contract, I finally managed to pay for the £15 a month plan then it said it won't start until the 19th of October?? I've texted NOW to 150 and STOP PACK but one says I have no active plan and the othe...
Pays as you goI'm leaving abroad at the moment and need to keep my UK number. I have a credit of 20£ and can't make a phine call or send a message. I need help to keep my phone active, I tried to contact ee via phone call message and email but didn't...
I bought two same plan-15 £ a month, but it just active one. So it cost two same plan during one day
Hii was wondering if you can still use a voucher to top up as it only says you Top up online using a credit card
Hello, I would like to request a refund for my second EE top-up of £18, made on 11 September 2026.I originally made a £20 payment on 10 September 2026. When I made the second payment of £18 the following day, I mistakenly believed that it would be sa...
