If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have 2 questions...1. If I got a new phone, say iphone 16 which supports 5G, and moved my current sim to it (in an iPhone 11 at the moment which doesn't have 5G), will it automatically be able to connect to 5G in the new phone? I've had this sim fo...
Hi,I've used a EE sim card for a few years while in the UK and then left for another 2 years. For a while i could get OTPs from my accounts but not anymore. Probably because i stopped charging that sim card.The issue is that everytime i try to log in...
I am a new customer at EE. Today I have purchased a £20 pack which means 50 GB of data, Unlimited calls & messages. But when I checked my balance, it shows 45 GB. Where is the Remaining 5 GB?!? @XRaySpeX
I got a new pay as you go sim card. how do i activiate itI have top up £5 through my debit card and its appearing in the account but not able to make a call or send a text message out
So basically my pack ends march 22nd but I’m already almost out of data so I just want to know how to renew my pack earlier,
My old pack is finished/run out/ end of month . i topped up a £10 at shop . on phone with ee . text ALL PACKS Pick PACK10 . this gives this and this text yesYESTop up £10 for this pack I Just did, check text balance to be sure yes you top up 10 mins ...
I took a new Sim and I recharged on it without logging into the EE for £15 but I didn’t receive any top up when I made my account then I add another £10 I don’t know What’s happening????
I have a pay as you go number i have used for over 5 years. I travelled out of the UK for a year and when i tried to access my account through the app, it stated that the account is closed. I want the account reopened and my phone number retained. H...
Hi, I received a text from EE saying that my Pay As You Go number will be disconnected in three months because I haven’t made a chargeable call, text, or used data in six months. I want to keep my number, and I’d like to confirm what exactly counts a...
