If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...
I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.
We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I have been charged twice this month for my pay as you go plan. I want my money back and I have no idea how to contact EE to make the complaint necessary in order to do this. I have tried calling and that did not work.
I recently transferred my number to EE. I have credit available in my account, but when I try to purchase a package/add-on using my credit, I receive an error message and the purchase does not go through.Could you please check my account and let me k...
I topped up my phone and I never got my package
I saw the response to thishttps://community.ee.co.uk/t5/Pay-as-you-go/My-Pay-as-you-go-account-has-been-closed/m-p/1618285#M75085It is possible I have not made a payment on the phone for a while (more than 6 months), but I may have.I havent needed to...
I just bought £5 top up because apparently my sin card was deactivated or something. I topped up tried to call someone.same issue. My calls isn’t going through or anything people cant call me. Get this fixed because i need my number
Hi, I have a few questions about my account. I changed my plan in an EE store recently to the £10 monthly 20GB plan. Could you check if the change has been processed correctly?My current data expires on 13 June. After the next month ends, if I don’t ...
Hello, I'm finding it difficult to figure out the cost per minute of making calls to USA. I have an ancient £1 Talk and Text plan. Can anyone help me out. Thank you kindly.
My account is restricted although i made payment
To make it simple, I don't want to renew with credit every time, I want to setup with bank card. I've set the bank card up because I had to top up my credit by £10. But now when trying to setup reoccurring payments, I get the response in the second p...
Hello,I am travelling in South Korea with zero signal on Pay As You Go. Need an admin to log an activity so my number doesn't hibernate and I lose my number.I cannot phone EE due to no network and I cannot find their live chat function which sued to ...
