Pay as you go

A place to give pointers and seek advice on using pay as you go.

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Forum Posts

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

JordanTA by EE Knowledge Specialist
  • 2913 Views
  • 0 replies
  • 7 Helpful

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

JordanTA by EE Knowledge Specialist
  • 5446 Views
  • 9 replies
  • 10 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 16034 Views
  • 0 replies
  • 6 Helpful

£5 payg plan?

Why has it been removed? I'm a pensioner who barely uses his phone but now I'm either going to have to pay double or have no plan and pay 40p a minute. You should be helping people in these times as we're all skint. I don't need data as I use my WiFi...

Honesto by Contributor
  • 2146 Views
  • 24 replies
  • 4 Helpful

Resolved! Moving to another network

Absolutely disgusting experience every time I have to top up this number. For some reason EE has a man that starts at 9 am and process all payments and plans otherwise I can't explain this idiot behavior.I've topped up last night for today's renewal ...

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Anisor96 by Visitor
  • 259 Views
  • 1 replies
  • 0 Helpful

Resolved! Cancelled Recurring Plan - Remaining Plan Not Showing

I just bought a £10 data / call / text plan, and then cancelled the recurring payment (as I only need this PAYG SIM for a month).However, the remaining data is now not showing on my account, and it looks like I'm on a standard rate for calls and text...

Resolved! Trouble with sim card

I brought a simcard from my local supermarket which I put in my phone paid for the £20 sim plan (£18) only to find out that another SIM card was coming in the post. So once that came I put that in my phone and got a leaflet to scan the QR code. Howev...

Phil045 by Explorer
  • 240 Views
  • 3 replies
  • 0 Helpful

PAYG top up. Credit disappeared

I topped up PAYG in March, but have not used my phone for sending or receiving any calls or messages. However my balance is now £0.25

Richluap by Investigator
  • 159 Views
  • 1 replies
  • 0 Helpful

Gone travelling and switched to PAYG

Hello,I called a month ago to switch my monthly contract to PAYG as I am going travelling. They said no problem but a text needs to be sent on a UK network every 3 months to keep the line open - I agreed and said my mum could do this from the UK. Now...

Ellmou by Investigator
  • 654 Views
  • 5 replies
  • 0 Helpful

Resolved! My Pay as you go account has been closed!!!

Hi, I need Help URGENTLY!My ee account has been closed. My phone states I'm no longer registered with a network.I can't contact ee to rectify the issue as my phone won't allow me to ring or text. Please help???!!!! 

Luke_197 by Visitor
  • 207 Views
  • 1 replies
  • 2 Helpful