We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hello,My EE contract ended on 21 November, and my UK number was supposed to be converted to Pay As You Go starting 22 November.I am now in Italy and I can receive SMS, but I cannot make calls or use data. My account shows as cancelled.I rely on this ...
Good morning.When I log-in, at https://ee.co.uk/manage I see the option "View full usage" but it is takes me to https://ee.co.uk/plans-subscriptions/mobile"" which has no breakdown of my usage. Previously I could see my usage including how many minut...
Hello I want to activate my sim *********** [Mod edit: phone number removed. Please do not post personal details in public forums.]
I’m on Pay As You Go with a £10 plan, but I’ve realised I’ve been mis-sold something. I realised I'm getting 0 minutes and 30 data, even though the EE website now shows the £10 bundle as 30GB with unlimited minutes and texts. Turns out i'm on an old ...
[Mod edit: Image rejected as it contained personal information, such as your full name]What is additional payrr authentication? I can’t make a payment due to this, but there’s no instruction about this
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Hi, I’m just wondering if I’m able to get my account credit refunded to me because I set up a direct debit for my plan and that’s been working fine but the other direct debit that I set up for my previous pay as you go package has also been getting t...
I wish to keep my mobile number although I won’t be using it for some time. I believe that the number must be used within a 90 day period or the mobile number is reassigned. Do I have to physically make a txt or a call before the 90 days pass or will...
I use 2 x sim cards for work and streaming dongles. when i come to manually top up, your app doesn't work as it should (never has) and if i use you website it ALWAYS crashes and shows error messages. its VERY HARD WORK just to top up. Feel free to ge...
I had a pay as you go plan for around 6 months or so. £15 per month. I then discovered I had some data left from another pay as you go I was on so I let EE expire and I put a second SIM I my phone to use that up. So I hadn't renewed EE for about 6 we...
