We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
Hi all,I am looking to move to SIM only (PAYG) when my contract ends which is next month.Live Chat says to call EE but I wanted to know how much you guys pay a month on SIM only with unlimited data and texts? Do you also get to keep your number? Than...
Tried multiple devices and browsers and get this same issue everytime i get to the Confirm and Pay screen
ive got the same problem ive toped up within the time limit but it says that i have no credit to make the call cant even phone the 0800 number
I have a reccuring top up for the pay as you go plan and its been working fine for a year Now and ive recently been triple charged saying Thanks for topping up £15.00. Your next 30 day top up is due on the 31/01/2026 3 different times and my card has...
I’m currently on a £15 plan, and I’ve already paid for a £10 plan that hasn’t started yet.Can I change the upcoming £10 plan to a £15 plan like my current one? If so, how does it work and do I need to pay the difference?
Dear EE Customer Support Team,I am writing to report a duplicate charge on my account and to request a refund.I have a monthly contract with EE for myself, my daughter, and my son. The agreed monthly payment is £57.50 However, this month I have been ...
Hlo [Mod edit: add title and move to own thread]
I haven't used my phone for awhile and now I found that I can't receive or make calls and messages. I topped up with £5 and the money in the account couldn't be the reason. I suggest that my phone number is somehow blocked.
