We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...
Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...
If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
I topped up 15 pounds to my number, but when i try to buy pack15, it tells me " To buy your £15 plan again, simply top up £15 and your plan will startautomatically." even though Ive just topped up already and I have enough money. I type balance to ma...
Hi all, My wife had her number for 22 years. She hasn't used it since last summer and discovered today that it has been recycled. As you can imagine she is very upset. I have some questions - is there a way to check if someone already has it? I did t...
I used to see the unlimited 7 day data offer as well as other add ons but now only have the option of 5gb for £20. WhatsApp happened to the rest of my available add ons? Where did they go!?
I am trying to purchase a plan on a pay as you go sim that i haven't used for a while. I have just added £10 top up to buy a plan. It says payment error when trying to pay with top up. It also says payment error when trying to pay with card. I am uns...
I’ve been using the £15 per 30 days rolling plan, today my data ran out 2 days early, so I paid to start the next one early, my allowances have topped up but there’s a notice at the side saying expires in 2 days.obviously I’ve only just paid for the ...
good afternoon please help me I bought a SIM card in Ukraine and used it for several months and now it does not catch the network at all, neither automatically nor manually, but I really need this number, a vitally important telegram is registered on...
Hi,I'm in the same situation and just realized it today. I've been charged both the recurring card payment (£9) and the auto card payment pack (£9) for over three months (£18 per month). I have now cancelled the recurring payments as instructed, but ...
I bought this SIM card at an airport convenience store. It has been a long time since then. When I left the UK, I didn’t cancel or deactivate it. I thought it was a prepaid SIM card. I want to know whether it could have incurred any charges. I can n...
