Pay as you go

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What is pay as you go and flex hibernation, and how do I stop it?

If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

Resolved! I bought pay as you go sim only pack that show 15GB data in my EE

Does it mean that I can use it up until changing other sim only pack? If I use it up, can I change other operator?

top up on date that my payg runs out

All this put all the details for ee to continue to money for top up on date that my payg runs out went to the page typed in card details it said excepted then when I was coming off the page it they were down or err,I'm useless at on line this how do ...

I can't switch the package

tell me how to switch the package. I replenished my account with a voucher for 30 pounds and bought a package for 100 gigabytes, but when sending a message to number 150 with the text NOW, nothing happens now.

Got dongle caint seem top it up

PAYG data SIM usage unavailable

Hi, I have just had to buy a new 12 month data SIM because the old one deactivated after 6 months and now I am unable to access the data usage page (it says it is forbidden), can't register the sim on the website (it simply does not accept registrati...

Resolved! Data

Hi. Already for a couple of days I try to top up mobile data from my ee account. But there I see message like Sorry........I need data to use outside from my house, please help me to buy data

Keep number between top ups

Hi,I don’t live in the UK so just need my phone a few times a year. How long between top ups before I loose the use of my SIM card and the associated number. I don’t want to have to get a new number on each visit.

Resolved! Pack!!

Hello, i cant top up i want to make a pack but the website keeps saying theres an error

How could i use my credit of £15 as add on

Bought an EE card from Sainsbury

I bought an EE card from sainsbury with £15 credit. how or where to I activate?