Pay as you go

Understanding Pay As You Go Hibernation – and how to keep your number active

If you have a number on EE pay as you go that you haven't used for a chargeable activity recently, it may be placed into hibernation. Here are all the details you need to know about this process, and how to ensure you don’t lose your number. When wo...

bill

I purchased a SIM card, completed the registration and payment for the plan, it worked the first day and now it doesn't work anymore. I chose a plan for £25 to be topped up every month.

We've upgraded our Data Boosts

We've upgraded the much-loved Data Boosts feature to 2GB as of today (13th of May). You get a Free Boost of data to your allowances every two pack purchases, up to a total of six boosts. This totals up to a whopping 12GB. This is a small way to thank...

Our new Data Add - ons

Exciting news! We've launched our brand new Data Add-ons for PAYG customers. We've replaced the current Add-ons with our new clearer and easier to understand Data Add-ons. New PAYG Data Add-ons 1 Day Add - ons 1GB - £3Unlimited - £5 7 Day Add - ons ...

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...

My number isn’t working

Hello . My EE isn’t working I’ve top up today in I didn’t get my balance in my phone is +xx xxxx xxxxxx isn’t working. In I need a confirmation very important confirmation number. Can you help me please [Mod edit: Please do not post personal informat...

Resolved! Off packet

Hello, is it possible to turn off one of the packages and turn on another I accidentally started 2 at the same time I would like a package for £ 10 AND THEN FOR 30 will only start working in 30 days

Sending texts while overseas

Hi,I am overseas with a PAYG mobile. I will be here for several years and I would like to keep using my EE phone to receive bank SMSes and the like. I am not using it day to day, I have a local phone for that.I can currently receive texts on the roam...

HOW TO TOP UP USING VOUCHER FROM DESKTOP?

Hello All,I have a Pay As You Go, I want to use my Voucher on this desk top account to pay for my data, but it only accepts debit cards.E.E is there a way that I can pay for my Data on my account using a Voucher or do I have to use my Phone only? Tha...

New phone and sim order but wish to keep existing number

I have an existing EE number and sim deal .I have ordered a new phone and sim bundle from EE but wish to keep my existing number .How can I do this .I cant get throught to anyone

Resolved! Help

Hello, I want to top up my SIM card for 1 month for 10 pounds, how many gigs of data will this amount give me?

Resolved! Re: Parental controls turn off

No content lock on my EE app setting. I am guessing it’s because I’m on PAYG

Pay as you go

Forum Posts

Understanding Pay As You Go Hibernation – and how to keep your number active

bill

We've upgraded our Data Boosts

Our new Data Add - ons

What’s EE Data Rollover and how do I get it?

My number isn’t working

Resolved! Off packet

Sending texts while overseas

HOW TO TOP UP USING VOUCHER FROM DESKTOP?

New phone and sim order but wish to keep existing number

Resolved! Help

deactivate of top up

Please i need to top up electricity supply

Resolved! Will I be charged for receiving international calls as a PAYG customer?

Resolved! Re: Parental controls turn off

Didn't receive text on number

My SIM card had been inactive for a long time due to not being topped up. I have

EE prepaid sim topup or buy another?

how can i cancel my order

Switching from contract to Pay as You Go