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Top up

Sakura007
Contributor
Contributor

‎08-12-2022 07:04 AM

In my EE APP, there is only credit card or debit card recharge, there is no place to fill in the recharge coupon number

0 Helpful
2 REPLIES 2
Leanne_T
EE Community Support Team

‎08-12-2022 09:24 AM

Hi @Sakura007

Thanks for coming here. 

Please see our How to top-up a pay as you go phone, help page for full details 🙂

Leanne. 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎08-12-2022 02:29 PM

You don't top-up with a top-up voucher using the app but by text.

Text 150 with VO then a space and then the 16-digit voucher number, e.g. VO 1234567891234567

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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