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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 9048 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 16172 Views
  • 0 replies
  • 6 Helpful

Coverage in Woburn Sands

Update: 24 October 2025  Over the past few weeks, the Fibre company has accessed the area and installed the leased line to provide transmission to the site. The mast is now on-air restoring full service to Woburn Sands.   We will continue to mo...

Christopher_G by EE Community Support Team
  • 15725 Views
  • 88 replies
  • 24 Helpful

Resolved! No service/emergency calls only

EE reception has always been bad in my area, I usually see either no bars or one bar at max in my house. However, for the past few days it has been absolutely abysmal. For a few days in a row I'm seeing either No Service or Emergency call only status...

d62vm by Investigator
  • 302 Views
  • 4 replies
  • 2 Helpful

Femto Cisco Booster

But does EE pay for the bill for the WiFi use? I don't think so and to say there is 98% coverage when they include wifi in the mix is false advertising!

Tmd_63 by Investigator
  • 737 Views
  • 11 replies
  • 1 Helpful

Resolved! mobile signal

Iv had no mobile signal all day, any contact to ee is done via  a txt which i cant receive. I cannot stand this network!

Coverage in the Isle of Dogs

Update: 08 January 2026  Over the past few months, our engineers have received the structural information from the site provider and currently reviewing the details. Once the review has been completed, we can submit the government application for...

Leanne_T by EE Community Support Team
  • 11756 Views
  • 64 replies
  • 18 Helpful

London Waterloo Network Congestion ?

I regularly travel into or from London Waterloo during peak travel times in the morning and afternoon and I listen to streaming radio.What I have noticed over a period of months is that consistently,  despite my phone showing full signal strength, in...

milnber by Investigator
  • 212 Views
  • 5 replies
  • 0 Helpful

Signal iPhone 16

Hi, My phone struggles to get bars of signal a lot, A spanner sign comes up and my mobile data and bars of signal won’t come on. In areas where other people are able to connect and use there phone fine, so I was wondering is this an issue with my pho...

Jod_xo by Investigator
  • 296 Views
  • 15 replies
  • 1 Helpful

Coverage in North Shields

Update: 03 February 2026 Over the past month, our engineers have experienced a delay accessing the area to start planning the build of the equipment. We are working with the power company to arrange a joint visit to agree the power supply options fo...

NE29 damage .jpg
Leanne_T by EE Community Support Team
  • 14945 Views
  • 50 replies
  • 52 Helpful