Mobile Network discussions

Discussion about mobile networks

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 458 Views
  • 0 replies
  • 4 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 438 Views
  • 0 replies
  • 5 Helpful

No network

Last nite I broke down in my van 80 miles away from home with my 2 year old in a town I wasn't familiar with couldn't make a call book a hotel or get any cash as I had no internet coverage at all couldn't call AA as phone saying no network so me and ...

Resolved! My Place update text alerts

I left EE a few weeks ago, I am still receiving My Place updates by text. When I visit the page to try to unsubscribe it sees my number as invalid, as I am now on a different network. Can anyone tell me how to unsubscribe from the alerts please?

Mdlaw by Visitor
  • 4067 Views
  • 35 replies
  • 2 Helpful

No Longer getting 4G+

Basically since 4g came to my area its been 4G+ but a few months ago, there was an issue in my area which took about a day to fix but since the fix im only getting 4G and not 4G+. I've noticed that the speeds have been lower too, the mast at my paren...

Well  we are now in March 2025 and the final problem is progressed to diabolical!! From EEAll we get is fobbed off with excuses and frankly  that plane would have crashed from the advert!! Years ago!!RIP off Britain pay through the nose for a load of...

Ad130 by Visitor
  • 121 Views
  • 1 replies
  • 0 Helpful

No HD calling

I've recently had an upgrade to a Samsung S25 and am having call quality issuesWhen I first got it I noticed it wasn't displaying HD on the call screen, so I phoned EE, they sent a network refresh, and it updated.Then they cut me off, so I had to get...

EAB25 by Established Contributor
  • 279 Views
  • 8 replies
  • 1 Helpful

No service

I am unable to send messages or make any calls.  I can get on to wifi and browse the internet but it does allow me to send messages or calls on whatsapp.  I have switched on and off several times. Turned airplane mode on and off.  Can anyone else hel...

Resolved! Network update settings

Why since Monday have I received six messages telling me to restart phone due to network updates?It's getting tiresome now, it can't be correct So why are you spam texting me? 

DantheSwan by Valued Contributor
  • 193 Views
  • 3 replies
  • 4 Helpful

New mast has signal but no connectivity

We generally have no phone signal whatsoever but where there was a 'just usable' signal that has now been swamped by a new mast (finally!) turned on.Only it seems to be putting out a carrier with no connectivity.So we are worse off than before it sta...

4wd by Investigator
  • 635 Views
  • 23 replies
  • 1 Helpful

No 5g signal

Hi EE, I have been a customer of EE for many years and signed upto the EE 5g service since it's launch. Throughout the years I have been very happy with the speed of the 5g connection and felt superior over others with how fast web pages/music/videos...

Gmobile_ by Explorer
  • 266 Views
  • 6 replies
  • 1 Helpful

The EE signal in and around London is terrible

The EE signal in and around London is terrible. For months now the signal is lacking. What are we paying for a service provider in the technological advances of communication these days to have signals drop, no 5g, continual drop in signal. this is n...