Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3416 Views
  • 5 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
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  • 0 replies
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Resolved! Network Down in ML10 6** AGAIN!!!!!

The network coverage is constantly dropping out in Chapelton! The website always tells me there are no problems in my area but I know that there are and I know I am not the only one having issues!! I moved from BT to EE but I am seriously looking at ...

Service issues

I totally agree. I am trying to run a business and it is totally messing with my ability to do so - something that is financially significant. Is the EE complaints procedure worth pursuing?

ALMC by Visitor
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  • 1 replies
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Network problem

ee network has been down in central Fife all weekend still not working cannot get any answers as to when it will be sorted and haven’t been giving any details or kept informed of any issues 

Lyn7003 by Explorer
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  • 2 replies
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No 4G/5G inside Kennington Tube Station in London

Hi,A few weeks ago, I noticed that ALL other networks had coverage inside Kennington tube station in London, however, EE doesn't. I contacted EE support and got an agent who wasn't even aware that the 4G/5G rollout was happening.Eventually, she refer...

dvllio by Investigator
  • 254 Views
  • 4 replies
  • 1 Helpful

Resolved! Update Network Setting & tethering active

Just got an update to network settings message. after accepting - I now see the tethering icon shows it as active. I have checked and it’s not one of my devices. meanwhile I have turned off wifi/bluetooth connectivity to stop it. how do I check that ...

DPenney5 by Explorer
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  • 3 replies
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The EE signal in and around London is terrible

The EE signal in and around London is terrible. For months now the signal is lacking. What are we paying for a service provider in the technological advances of communication these days to have signals drop, no 5g, continual drop in signal. this is n...

Resolved! Signal issues affecting calls/texts and data

Still having issues with signal in NE42 postcode. known fault with masts in this area and not rectified. I’m fed up. I’ve had some discount for 6 months. The discount has ended but the issue remains. I can’t use my phone properly around my home or my...

Robsm2 by Investigator
  • 159 Views
  • 2 replies
  • 1 Helpful