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Forum Posts

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5320 Views
  • 2 replies
  • 2 Helpful

No service

Helloive upgraded my iPhone 14 to 15 pro max, using same number, transferred everything, and put old sim in new phone, but I have no service, I’ve done the on/ off airplane mode still nothingcould someone help? I cannot ring Ee as no service

Laney66 by Visitor
  • 71 Views
  • 1 replies
  • 0 Helpful

No service since Friday and EE don't care?

I have lived at my address for 2.5 years. In that time I've had excellent 5g service indoors on both my lines - a phone and a 5g router (which is how I get my internet). On Friday morning (11th April) 3g 4g, and 5g service completely disappeared in m...

New Customer to EE

Hello,Sorry to be a burden but not that well so find it hard to get to the point so please don't troll me.I am making the switch to BT and need a new simple phone but the network is EE and where I live the only service that seems to work is 02 and EE...

Unsure1 by Visitor
  • 96 Views
  • 2 replies
  • 1 Helpful

Signal suddenly reduced in house

I have been with EE for years and never had an issue. However for the last 6 weeks, every call I have has really poor signal. I know it is at my end as it is happening with various callers using different networks. I have been using the same phone fo...