Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hi, I’m looking for some clarification from EE regarding an in-store purchase, a coverage issue and the 14-day return policy. I was already an EE customer and was still within my existing contract, so I was told I could not upgrade at that point. Ins...
Update: 11 September 2026 Over the past few months, our engineers have been continuing negotiations with the site provider to access the area and complete the surveys needed at the location. Pending a positive outcome from the surveys, we can star...
Hi, I've been an EE customer for many years now, and generally across the UK I have been very happy with coverage and data speeds. However, there are two areas in Edinburgh where I have had many issues, even outdoors Around The Shore and generally in...
Renewed my contract recently but now I m having issues
Hi, I was wondering if 5G+ was available on Unlimited No Frills, I'm on a iPhone SE 2022. Thanks.
My wife and I have both just upgraded to a Pixel 11 Pro XL phones and the 5G speed is very slow. Around 60mbps.We have opted for eSims and now our numbers show up as +44000000000?What's happening?Will this correct itself in a few days?
Who do I need to speak to regarding putting a mast on my land?
Update: 01 October 2026 Over the past few months, our engineers have been completed technical designs as part of the legal steps and these have been approved. We are continuing legal negotiations for the lease agreement. Pending a positive outco...
My 5G is not working, it wouldn’t work at all earlier and is barely working now the only way i can use any apps is through my wifi
Update: 01 October 2026 Over the past few months, the power company has installed the power supply needed for the new mast. Our engineers are working with the site provider to access the area and start integrating the mast onto the network. Onc...
