Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hi I rely on EE 5G for home mobile broadband but have had no speed above 2mbps since one of your masts went down last month. I have spoken to 150 countless times but engineers are not updating the work ticket (it was supposed to be visited and fixed...
The service recently has been really poor. Terrible signal for about a month now - I was waiting for important hospital calls and couldn;t speak to the doctor because the line was so bad. Now there is no signal at all. [Mod edit: removed personal det...
No mobile Internet here in Fife, Scotland. Checker says no outage but definitely not got Internet on mobile.
If my phone says "Mobile network not available" - aeroplane mode turned off and on. I have restarted, forced a restart, SIM removed and added again, so I can't receive or make calls. How can I contact EE tech? I can't call out, and I can't find any...
Hello,On 09/06 my phone stopped being able to make or receive calls. When I try any number from my end it immediately says 'call ended'. People have told me that their calls to my number just don't go through.Texting and data is all as normal.The ser...
Hi there, I run a business in my area burscough, which is located in west Lancashire. The area has been struggling for a while now with for service due to no mast. I am enquiring about the possibility of getting a mast installed on my business proper...
I am getting no 4G. How can I resolve?
Hi last week or so my calls keep dropping I have spoken to someone at EE they gave instructions turn phone off still dropping she said it was me my phone ? But after popping message on village FB page several other have same issue SO MY QUESTION ple...
I’m looking for some advice regarding ongoing network issues with EE. Since starting my contract a year ago, I’ve consistently had problems with data connectivity, especially in areas where 5G coverage is supposedly available.After months of poor sig...
Our EE 4G and 5G service has been effectively unusable since at least April 2026, and possibly much longer. This is no longer a temporary fault or minor inconvenience. It has become a serious and unacceptable failure to provide a service that custome...
