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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 9039 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 16146 Views
  • 0 replies
  • 6 Helpful

Resolved! Rubbish signal internet and calls

The worst mistake was joining EE my first year was amazing every other year since then slowly getting worse and now it's ridiculous struggle to receive calls and my internet reception on my phone is useless by struggled to get on Facebook and stream ...

Resolved! Only 4G speeds with 5G router

Hi, I recently started using an Ecotalk SIM for EE 5G mobile data. When I'm using the SIM on my Android phone, I get excellent download speeds indoors.But when I plug the SIM into a 5G WiFi router (Vodafone Giga-cube, supposedly unlocked), I'm only g...

Coverage in Little Thurrock

Update: 06 March 2026 Over the past few months, for the first location the Fibre company has been delayed accessing the area to install the leased line. Barring any further unforeseen delays, we expect the leased line to be installed by the mid...

Leanne_T by EE Community Support Team
  • 8651 Views
  • 54 replies
  • 50 Helpful

Resolved! Network issue

Hi.my network not working today. I can get any call received from any one.ir sent message from my phone    [Mod edit: Added title]

Fadhl by Visitor
  • 85 Views
  • 1 replies
  • 0 Helpful

Terrible 4G in Hanham/Longwell Green Bristol

For the past year the 4G coverage in Hanham/Longwell Green coverage has been terrible, pretty much unsuable. Both indoor or outdoors the signal says full but there is no data coverage. Cannot do a simple Google search. I have found this problem acros...