Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
HiMy wife recently received the following SMS from EE number 66033: I've only ever received EE SMS from number 150 before. Is this SMS genuine or a scam? We are both on quite old SIMs but I've not received this message, only my wife. If genuine, wou...
As a customer of ee for over 10 years I find it very disappointing that the network coverage checker claims I have good signal indoors and outdoors. This is not the case. I could understand it if I was in a building with thick walls but I'm in a cara...
I have an iPhone 14 Pro Max and although I have the full works package shown in my account, I don’t seem to be able to enable/see the option to enable standalone 5G. From https://ee.co.uk/why-ee/5g-on-ee the criteria is:be on an All Rounder or Full W...
Hey everyone,I'm raising an issue affecting Exynos Samsung phones on EE's network when connected to Nokia RAN. The issue seems to be that certain bands are basically invisible to Exynos Samsung phones. I also have NSG logs to back this up.As default,...
Why have you hidden the network status behind a your log in. Why do we have to go an extra step just to check for network issues?You literally have gone backwards in development in doing this.
EE have recently been carrying out 5G upgrades in my local town. 5G SA/Standalone is being deployed which is great.....but unfortunately for me, it appears there is a fault with a newly upgraded site.I have raised a network fault with EE via the chec...
Update: 01 July 2025 Over the past month, our engineers have submitted surveys and drawings to the site provider for planning permission to be approved. The drawings have been approved; however, additional surveys are needed to make sure the area w...
why it’s the net work dow
Hi there I’m also thinking of having a 5g mast on my land. Can you direct me who I would need to contact to get more information. Thanks
