Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
I have an old Nokia 2G phone for emergencies and it is with 1pMobile who use the EE network. There has been no service on it for several days that I know of, but as the phone is a spare, it could have been much longer. Took the phone with me when I ...
How do I claim compensation as the service is down and this happens a lot?
There is an issue with calls in central Wrexham going via an unused mast which results in calls made in or out dropping after 30 seconds to 2 minutes - the EE customer can still hear the other party, but it goes completely silent for the other caller...
Yes but it keeps sayingcalls are barded from this device
Hi, we are moving to Coventry, *** *** and have applied for an EE broadband as we have 2 EE mobile connections. However, the coverage inside tbe house is almost nil. We couldn't call or connect to our Internet. We were advised by the EE customer serv...
For the last 48 hours, my mobile data has been at one bar, so I am unable to use mobile data, can’t ring anyone either. I’ve tried all the solutions to fix it but still nothing.
Hi, my mobile service is showing as suspended, but my account shows the bill as "Paid" with £0.00 due this month. I have no mobile data or network signal at all (shows "Not Available"). This started after a recent iPhone software update. Could you pl...
Hi, we got a Saver SIM on an iphone but the number can't be called, calling out we get a message saying "Calls to this number can not be connected" no matter what number we dial. Messages do arrive, texting out only seems to work to certain numbers (...
Hello,Over the last few months the 5G signal around the Abington area of Northampton and the Wellingborough Road has been awful. Often all I can get is one bar of 4G if I’m lucky. Why is this and will it be fixed?
