Forum Posts

No 4G

Hi I live in the TN25 area in Kent we have had no 4G signal for 2 days now I keep trying the checker and it just says not working right now!! I only have a 4G router and work from home can you advise how long this will last and what the issue is? 

Resolved! LTE quality/reliability with EE

Hello. I'm seeking advice from those who know more ( 'I know nothing, Meester Fawlty. I from Barcelona!' )I'm not yet subscribed to EE 4G LTE WiFi broadband but have received a service from Three this past 3 years. It has deteriorated and is now unus...

oldbilbo by Contributor
  • 732 Views
  • 14 replies
  • 7 Helpful

Poor 5G signal

My 5G signal has been so poor recently, even though with full bars. I’ve tried all the tips; turning airplane mode on/off, mobile data on/off, restarting phone etc but none seem to help. The coverage checker in my area is also showing as “great/good ...

Call Drops at 29m50s

I have a problem that my outgoing calls always drop at at 29m50s.  This happens on both WiFi calling and non WiFi calling over regular mobile call.  It does not happen on the likes of whatsapp.  Many years ago I had a similar problem that was escalat...

EE are ripping customers off

Hi there, can you tell me WHY I must pay more for for priority network boost to up my connection speed when my plan is 100mbps & at peak times I'm getting less that 1mbps SHOULDN'T YOU MAKE YOUR NETWORK BETTER FOR FREE when other providers are mergin...

jaywebbo by Explorer
  • 401 Views
  • 6 replies
  • 3 Helpful

Signal in Currie EH14 5JN

HiNormally get 5g mobile data across this town, speed in the hundreds. A week now where it is struggling to reach 3 Mbps. I’ve used the Report A Problem link but still shows no known issues days later. is there a known outage?  

alanmd by Investigator
  • 198 Views
  • 4 replies
  • 1 Helpful

Poor signal

My signal keeps going when it used to be very good. I'm home after a Stroke and need my phone to keep up to date with health appointments, current service is unacceptable 

No interest in fixing the signals

keep speaking to ee for the last two years. Spoke to them on phone last week. My town/ area 6 masts down. No interest in fixing the signals. A bad sign for ee. They promised it would come back yesterday. They do commission you money after 5 days.  Bu...

Edwar44 by Visitor
  • 140 Views
  • 1 replies
  • 1 Helpful