Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Today marks the 6th day without mobile coverage or data. The mast needs a part and it’s going to be another 10 days. I don’t feel EE are making this much of a priority, but my area is a bit remote, we have elderly and sick people needing contact. I h...
Update: 04 December 2025 Over the past few months, our engineers have built the equipment needed for the new mast. We are working with the power company to arrange a date to access the area and install the power supply needed for the new mast. Once ...
Hi Team,Do you have plans to enable satellite messaging on the EE network?I know emergency SOS is currently enabled, but more countries are now rolling out sending sms by satellite.Of course I’m talking about iPhones here after the iOS 18.5 rollout....
I've recently received 5G Standalone coverage here in Ipswich but the performance in my home is very poor compared to non-standalone.I have also verified via iPhone field test that I am getting a standalone signal. When I do it's pretty much always t...
Update: 22 October 2025 Over the past few months, our engineers have had planning permission approved for the new mast. As part of the safety regulations, we have requested structural details from the site provider which are needed for the high-r...
Wi-Fi has been down for 5 days now in Sonning Common. Called up on Friday and was told it will be back on by close of play Monday. Just looked at the app and it is now saying Weds! So a week without any internet. I haven’t received anything from EE, ...
With SIM only contracts, the details don't seem to be specific about access to use 5G network as the various contract types just refer to speed rather than 5G access.
Update: 24 October 2025 Over the past few weeks, the Fibre company has accessed the area and installed the leased line to provide transmission to the site. The mast is now on-air restoring full service to Woburn Sands. We will continue to mo...
I cannot make calls it’s asking me to make a payment, I don’t have an outstanding payment
Update: 30 October 2025 Over the past week, our engineers have accessed the area and installed the transmission needed to integrate the mast into the network. The mast in Craven Arms is now on-air restoring full service to the area. We will ...
