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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5366 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5657 Views
  • 0 replies
  • 6 Helpful

Network at N16

Hi, I am a proud user of EE network, but since yesterday I have moved to a new location at N16, stoke newington area. My internet is worse than ever. This has never happened to me since I have joined EE. I am here at Zone 2 of Central London but the ...

Resolved! Moblie coverage horrendous

My coverage in Glasgow area is absolutely shocking. I can't make or take calls in my house. Or in my golf club 1000 yards from my home. And the surrounding area.  I'm.led to believe that this network is a good network.  Am I wrong ?

The internet at home has been poor for over ten years due to old cables supplied by bt. but for the last 3 weeks I've had to drive out of the Pr83rp area to make calls or use the internet  due to the mast being broken. how do I get a refund on my bil...

Coverage in Bayswater

Update: 03 May 2024 For the first and third location (back-up in case of any unforeseen complications with the first two locations), we are building the new mast on the roof top of a high rise building. This will take longer than some of our other ne...

Leanne_T by EE Community Support Team
  • 13740 Views
  • 46 replies
  • 11 Helpful