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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 778 Views
  • 0 replies
  • 4 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 465 Views
  • 0 replies
  • 5 Helpful

Poor connection

EE signal down last few days only 4G showing at times, trouble making calls also receiving calls but getting disconnected. will be contacting them tomorrow not acceptable 

Eiliyah1 by Visitor
  • 119 Views
  • 2 replies
  • 3 Helpful

Resolved! No 5G but getting 5G??

I am in a semi rural village called Mark Cross in East Sussex, TN6 3P* postcodes. Outside and in the loft our phones are saying 5G. Me on EE, the Missus on O2. BB is copper and about 35mb. With that supposed 5G we see 25-30mb. I have acquired a direc...

Clarkster by Investigator
  • 265 Views
  • 3 replies
  • 5 Helpful

Nokia 105 unable to make or receive calls.

Nokia 105 unable to make or receive calls. Incoming calls ring but no voice sound. Outgoing calls no ringing. Bars fall to 1.  Does EE support non smart phones still or is it a handphone fault? At a loss what to do cannot make 150 call. Do not live n...

SER3 by Investigator
  • 862 Views
  • 21 replies
  • 14 Helpful

Fult with my network

Right iv been with EE for LONG TIME and so fiar i am so disappointed with how crappie the Internet is in and around Retford Hayton and Staffordshire also iv had to have a new sim card today as my old one was about 20 years old my Internet connection...

Resolved! 5G standalone

I’m just wondering if I can find out if they is a timeline when I get 5G standalone in my area many thanks 

danny19970 by Skilled Contributor
  • 179 Views
  • 1 replies
  • 3 Helpful

Resolved! No Service

Hi,I am having issues with reconnecting to the EE network when returning home from work.II live in Northern Ireland and while my work place is still in NI I can only receive the Irish Eir signal whilst on roaming. Usually when I get home I automatica...

AvaRose90 by Investigator
  • 207 Views
  • 2 replies
  • 1 Helpful