Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Hi,My 5G NSA download speed more than 1/2s of an evening which is really frustrating, I just wondered if anyone knows if I switched to a business account whether my network prioritisation would increase over that I already have with a consumer unlimi...
When I try to make a call I get a message :- NOT REGISTERED ON NETWORK. And I can not use my phone what has happened
The signal was excellent before February 8th 2025. Now we have no signal or maximum of 1 bar since then. network coverage says excellent. I can assure you it’s not!!
Hi EE, im not receiving SMS verification codes from Discord on my number. Could you please check if short codes from Discord are being blocked, and help me get them working? My phone number is ******* Thank you! [mod edit: removed personal details ...
Today I called the EE customer hotline about network lost problem in my home areas. Because EE lost network, I could only manage to reach out to EE with a phone subscribed to another mobile service provider. The EE agent kept asking me for a customer...
Hi I just got a new SIM card and new phone S25 Ultra. i have signal bars, but i can't access data / send messages etc and is stuck in emergency call only.what am I supposed to do?
Dear EE Team,I am writing to report ongoing network outages affecting both my wife’s and my EE pay-as-you-go SIMs. We are located in Newquay, Cornwall, and have experienced significant service disruptions daily since Wednesday of last week.As individ...
Hello,I have been having issues for around 3 weeks now, where my phone shows signal & 5G but i am unable to make/receive calls and/or connect any data. This is intermittent and generally whilst driving occurs at the same parts of the M8. It is comple...
We was at Newbury showground from last Thursday till todsy all weekend no internet at all even on our motorhome router with the ee sim couldn’t get connected at all anywere veery bad singnal
Joined EE 5 days ago due to signal issues with previous provider. Signal has been an improvement everywhere however I returned to work since the switch and have had no signal whatsoever despite the EE site saying 5G and 4G are available in that locat...
