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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11038 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22468 Views
  • 0 replies
  • 6 Helpful

Phone won't work unless its connected to wifi

I upgraded my SIM only contract in November 24 and since then the signal issues I've had have gotten much worse. Every time I'm away from a WiFi connection my phone simply has no signal. I missed several important calls (1 was an emergency) all becau...

Coverage in Twinbrook and Derriaghy

Update: 01 October 2026 Our engineers are progressing with legal negotiations for the third mast to access the area and complete the final surveys needed for planning approval. Pending a positive outcome from the legal steps, we can start buildin...

Christopher_G by • EE Community Support Team
  • 4129 Views
  • 18 replies
  • 4 Helpful

No 2G signal today (EE mobile)?

Hi,I assume it's the signal but I'm not very techy. When I woke up this morning, I had no signal on my mobile phone. Can't make calls or send texts even to 150. My phone isn't 4G as it's an older feature phone used just for calls and texts. I assume ...

Resolved! Re: Poor signal

I have been having issues with mobile signal I only every have 2 bars indoors I get phone calls and they can't hear me or phone cuts out I'm worried about when main land line are closed down as I have medical problems and doctors ring me often but en...

Roset66 by • Investigator
  • 226 Views
  • 3 replies
  • 0 Helpful