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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 8184 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 12847 Views
  • 0 replies
  • 6 Helpful

Resolved! Having trouble connecting

Hello @Leanne_T, I'll take a lift together with this post and mention that I'm also having issues, probably since 1am today. I tried everything that I could from my mobile side - restarted it, airplane mode on and off, network data on and off, restar...

Phone and signal problems

I bought iPhone 16 pro max recently unfortunately, the signal (network connection) is not working properly. I have been reported multiple times to the EE shop assistants however they didn’t fix it.I could not work my job because of connection (signal...

Haider16 by Explorer
  • 452 Views
  • 15 replies
  • 3 Helpful

Resolved! 5G Standalone Network

Hello. I was sent a text message from EE on the 6th of November saying "your current plan gives you access to our newest 5G standalone network". I was busy and forgot about it can I still respond to the text and get the process started ?

Anth7 by Established Contributor
  • 342 Views
  • 4 replies
  • 2 Helpful

Coverage in Bayswater

Update: 22 October 2025 For the first location, we have had designs approved for the mast and have submitted a planning application as part of the high-rise building regulations. Pending a positive outcome from the planning application, we can star...

Leanne_T by EE Community Support Team
  • 14904 Views
  • 48 replies
  • 12 Helpful