No connection/data

Hoppy8571
Visitor

Why is it when i or anyone else report a problem that i can't get internet/data connection at work, i get told by EE "we are sending an engineer out", then after a day or two i get told by EE "our engineer couldn't find a problem, maybe this was one off time....". No there is a problem with the signal/connection! How can an engineer say everything is ok in the area when everyone is saying the same thing "can't get nothing", "i got get any signal" etc and the engineer can't even get on site to prove there is something wrong? I am sick of this! My sim strength is -110 dBm so there is clear an issue in the Crewe area! I am going to cancel this contract because it is just a scam, can't even get a service that i pay for!

1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@Hoppy8571  Is that indoors ? No network will guarantee a signal indoors as buildings can block signals. 

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