Mobile Network discussions

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA. To hel...

SW18 (Wandsworth Town area, London) no signal for multiple users for 2 weeks

Hi there,I work near Wandsworth Town station and for a few weeks now, I've had no signal. It appears as if I have 5G with full bars, but there's an exclamation mark at the end. The signal come back once I'm away, for example when I leave and the trai...

Maintenance on network mast

Hi, does anyone else have the misfortune of trying to gèt EE service in the TN37 area? I frequently lose service and after the customary ritual of trying to contact EE, i get told that Service is not available as the local mast is " being service...

Speak to someone at ee

I need to speak to a human at ee about horrendous connectivity which has lasted over 2 months now. The live chat function isn't working, the website doesn't load far enough to get to the page, my husband and I have both tried for several days. Is the...

Migration from BT to EE

Prior to BT changing to EE I used to get 35mb on 4g and as EE was best where I am (LA3 3LL) I also took up a sim only deal for my wireless router - all was working great and then the BT move - now at night I’m lucky to get 2.5 to 3mb - can’t stream t...

Re: My signal is rubbish since the last lot of updates

Agree they are going down hill eith everything covergae and now customer service ends at 6pm!

EE No signal LL54 7YY

We have been coming to same campsite in North Wales LL54 7YY for last 10 years and have enjoyed using EE mobile data & calls without any problems. Arriving this March 2024 we now no longer have an EE signal other than an occasional 4G which appears f...

Using Zscaler with an EE Sim and router

I have added an EE sim to a Spitz AX router(GL-X3000) to access internet from home. Our broadband is slow at about 8 meg.Doing speed tests or on laptops / pcs mobiles phones via the router we are getting upwards of 40meg download which is great.My o...

Can't be heard

Can't be heard on the other end of the phone when I ring out or receive a phone call can receive text messages fine

Resolved! My phone will not work with 4g

My Samsung J5 can only use 3g and has recently been unable to receive text messages. I guess that's due to the 3g switchoff by EE. The notice in the top left corner is "No service". Do I have any options for connecting with 3g or will I need a new ph...

Resolved! EE Partner MVNO VOLTE - WiFI Calling plans

Hi Team EE.I have a quick query, with the pending 3G switch off and some of your MVNO's using the 3G network for calls, what is the plan to enable these operators to use VOLTE to prevent issues of uses on these networks from being disconnected when t...