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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 2508 Views
  • 3 replies
  • 7 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 1555 Views
  • 0 replies
  • 5 Helpful

Signal issues

I'm having the same issue and it's killing me now!  Call 150 for advice??  I can't! There's no signal!  Even when it says I have 4g of 5g, there is nothing!! This is happening anywhere - home, central London, Manchester!  Wifi works fine, I've tested...

Re: 5G Not Working

I am also only getting 4G in areas I have been getting 5G in previous areas that is been previously. I have spoken to at least 5 different agents who haven’t exactly been the most helpful as it gets to the engineers and they say everything is working...

rhysster974 by Established Contributor
  • 1110 Views
  • 20 replies
  • 5 Helpful

Re: Is it just me or is ee phone signal poor

hi guys:as promised, here is my updated definitive guide for phone signal optimization on EE [2025]feedback, comment and amendments always welcome 1. check network status (you will need your full post code and be logged into My EE)coverage checker li...

Resolved! Cannot connect to tech support

I have moved to this new place yesterday and my phone has got 0 signal bars when I am inside the house. I tried to contact EE and they told me to move from pay as you go to contract to get technical support for booster. And as per their suggestion I ...

5g

Hi have a sim only subscription and haven't had 5g since I've had it in my phone. Is 5g not including with these sims it not clear anywhere

Resolved! No 4 Or 5G on my phone. SOS only

I haven't been able to connect to any WIFI for some time now but NOW I haven't even got 4 or 5G on the phone. I only have SOS available. What is the reason for this when I have unlimited data on my account?