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Resolved! No signal

Hi! I more then 1 week when i done have network to my phone. I can't call 150 , i was to the shop but there no-one can now fixed the problem.  All people in my area  with ee can't use the phone . What i have to do in this situation??   

Signal issue

I am in area EC4Y, is this going to get fixed anytime soon? Also in South London SW17 the signal is terrible. I used to get over 100Mbps with BT, even seen 250Mbps over 5g, whats happened, you bitten off more than you can chew now. Too many on boardi...

eLClinto by • Explorer
  • 232 Views
  • 3 replies
  • 3 Helpful

Network Fault

Hii seem to be stuck in a loop of stupid. There is a Network Fault in my area. Voice calls don’t work but Data works after a phone restart. The online fault reporting service is unavailable and has been for at least a week and because Voice calls don...

Resolved! Disrupted Signal Ongoing For Months

The mast in my area has not worked properly since early October and as a result each month I call and get a full credit for my expected bill. It just dawned on me that being credited the full bill each month is more than what the line rental would be...

School website doesn't work on EE/BT

Hi All. I am havig a strange issue with my school websites. The sites below can't be accessed on either BT/ EE broadband or mobile nextwork unless the device is linked with a VPN. I have contacted the hosting provider who have said there isn't an iss...

Coverage in Oxford

Update: 17 January 2025 Over the past few months, for the first location, our engineers have submitted surveys and drawings to the council. Pending a positive outcome from the revised surveys and drawings, we can start legal steps to legally acquire ...

Leanne_T by • EE Community Support Team
  • 15470 Views
  • 86 replies
  • 79 Helpful

Coverage in St Albans

Update: 27 November 2024 Over the past week, our engineers have completed building the equipment needed for the new mast and the mast is now on-air. We have been monitoring performance in the area since the mast went on-air, and coverage has improved...

Leanne_T by • EE Community Support Team
  • 2435 Views
  • 14 replies
  • 13 Helpful

Connection problems

I cannot ring ,text, or use 5G I cannot receive phone calls either, plus i cannot ring ee because i have no connection? It just stopped working overnight. I’m all up to date with payments so I don’t understand why this has happened, and unfortunately...

MoranWHU by • Explorer
  • 342 Views
  • 11 replies
  • 5 Helpful

No network at all in Oxfordshire

I’ve been without any mobile coverage or 4g for 2 days now in Oxfordshire. There is no way to call EE or anyone else . No way to message either . I have nothing but WiFi but that’s it . I have children and one with medical needs and no way to have co...

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