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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 764 Views
  • 0 replies
  • 4 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 461 Views
  • 0 replies
  • 5 Helpful

Coverage in Brentford

Update: 03 May 2024  We are building the new mast on the roof top of a high rise building. This will take longer than some of our other new mast builds, because we are taking every step to ensure we meet the Government's new legislation following the...

Leanne_T by EE Community Support Team
  • 20845 Views
  • 60 replies
  • 12 Helpful

5G is a con

Sat on a train with phone stating 5G at full signal and even basic websites like a newspaper site or TikTok are so slow to load it is frankly unbearable. I am in central London. The situation is the same wherever I go. I have a 16MB Ram OnePlus and t...

TomH1 by Investigator
  • 1917 Views
  • 19 replies
  • 10 Helpful

Cell Signal dead, Whitehaven

Could someone from the company reply and give an estimate for the the signal (calls and data) outage in the Whitehaven area? No signal since Thursday, and one message that there'll be an update on Friday 31st (over a week on from the initial failure)...

Yzerman19 by Contributor
  • 2357 Views
  • 34 replies
  • 11 Helpful

Poor signal Duxford

The signal was excellent before February 8th 2025. Now we have no signal or maximum of 1 bar since then. network coverage says excellent. I can assure you it’s not!!

Baz67 by Investigator
  • 358 Views
  • 11 replies
  • 1 Helpful

Poor signal Wellingborough NN8

Hi AllI checked the EE coverage map before joining, it reported great 4G coverage inside & outside so I ported my number in, it seems I made a mistake as I struggle to get any signal inside at work & the signal outside isn't great in this area either...

Mobile signal booster

Hi, does anyone know if EE do a mobile signal booster? I have a really poor mobile signal indoors and although it's not much better outside, it's still better than I have indoors. 

Resolved! Hereford hr2

just purchased an extra 20gb of data but download speed around 2mb on 4g, EE says there is no problem in the area. Clearly there is as I have reached around 100mb in the past.

Resolved! South Norwood SE25

South Norwood SE25 has poor mobile phone coverage since 6th January 2025 I have been told by EE a local transmitter mast has been decommissioned and it could take 5 years or more to put up a new mast in this area this isn't good it's affecting other ...

220K by Established Contributor
  • 1175 Views
  • 20 replies
  • 2 Helpful