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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 4814 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 4477 Views
  • 0 replies
  • 5 Helpful

Oxford mobile signal

I live in the Oxford area and have absolutely no signal when in the house and nothing when outside until im at the city centre I only live a 10 minute bus journey away can anyone please explain 

Osborne3 by Investigator
  • 320 Views
  • 9 replies
  • 5 Helpful

Resolved! Service issues since joining EE

Hello I bought my phone and sim off ee. And my phone derive had been terrible everytime I attend or make a phone call my voice cannot be heard and my data doesn’t work aswell as it should for the amount I pay for it. Can this be fixed.  

Coverage in Hornchurch

Update: 19 June 2024 Over the past few weeks, our engineers have completed building the equipment needed for the temporary mast. The mast is now on-air, and service has been restored to the Hornchurch area.   We will continue to monitor performance i...

Leanne_T by EE Community Support Team
  • 9674 Views
  • 75 replies
  • 78 Helpful

No service

I currently have no network signal and haven’t had since at least the 17th July, and all Ee say is they’re working on it, and to use WiFi calling, my problem is I’m paying them for a service I’m now not receiving and have to use my own broadband to m...

Micky77 by Explorer
  • 165 Views
  • 2 replies
  • 3 Helpful

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 4814 Views
  • 7 replies
  • 8 Helpful

4G/5G outage

i am having trouble accessing my mobile data even though I have 16gb remaining on my plan and good reception . Currently in Edinburgh. Can someone look into the asap or has any suggestions as to how to fix?