Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Our EE 4G and 5G service has been effectively unusable since at least April 2026, and possibly much longer. This is no longer a temporary fault or minor inconvenience. It has become a serious and unacceptable failure to provide a service that custome...
I agree. I have the iPhone 17 and have been with EE for many years. When we first moved to Lichfield, we consistently had 4–5 bars of 5G signal. However, over time that has dropped to just 1–2 bars at home, and only 1 bar where I work in Tyseley.I’ve...
hi, do i have to set anything on my mobile so if i am away from home i can still connect to the internet. i have noticed sometimes going into cafe's that i have no signal at all.. please help.ps i have a Samsung A56
Its been down since I first got this sim back in April. Its been so slow. Barely get one bar. Keep reporting it and EE just tells me that the checks say that everything's fine when its not. I wish I wasnt locked into a 24 month contract because its s...
Ongoing EE Network Failure, Lack of Communication and Customer Safety ConcernsI am writing to formally complain about the ongoing network issues I have experienced with EE since 28 May 2026.Since that date, my mobile service has been highly unreliabl...
Hi EE Network Service Support I was wondering could EE make Satallite that allow EE Custoumoer to use Satallite Phone instead of using a cell tower to prevent any signal dropping many people have this issue to so I was wondering is there any new tech...
Hi i've got no signal again, the online signal checker says there's nothing wrong, the automated fault report shows no issues, i've tried reaching out to 150 to get technical support however without signal they cannot call me back, i've turned on Wi-...
Update: 25 March 2026 Over the past few days, the fibre company has completed the transmission and integrated the mast onto the network. The mast is now on-air restoring full service to Westgate-on-Sea. We will continue to monitor performance ...
I’ve never been so frustrated with the EE app and EE websiteI’m an existing customer and all I want is a pay you go SIM card for an extra device in case of an emergencyI have needed this in case I lose my mobile phone I need a backup. I only have a d...
Update: 16 July 2026 Over the past few days, our engineers have completed the work needed at the first location and the new mast is now on-air. We are monitoring performance in the area. For the second location, once the build is complete, we c...
