Mobile Network discussions

Discussion about mobile networks

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 6284 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 7341 Views
  • 0 replies
  • 6 Helpful

Resolved! Re: Apply to have a mobile phone mast installed

Hi @Peter_W i'd be interested in exploring the options for a 5g mast on my private land...alternatively is there a way to determine when EE is looking to upgrade my closest mast to 5g?All the neighbours have had to go with SkyLink as not much reliabl...

EE 3/4/5G down - EE Edge only!!

  We’ve had no EE network for the past 6 months. We used to have full signal with 5G coverage (didn’t even need the internet on!), but now the minute we leave our home, it’s in a complete blackout spot.This is probably around a 3 mile run of road tha...

IMG_1259.jpeg IMG_1260.jpeg
Bhbus by Explorer
  • 213 Views
  • 4 replies
  • 0 Helpful

Resolved! Network issues

I've been with EE for over 15 years and I live in B44 area, there is no service in the area.  EE is such a big company, when their customers are struggling with receiving and making calls, important calls they should automatically refunded all custom...

Resolved! Having issues connecting to EE hotspot and text code

Hi, I have an issue when connecting to an ee wifi hotspot. So when I’m out, in a bad dead zone and I see ee wifi. I connect to this, state that I’m a BT broadband customer , put in my password but then it wants to send me a code either via text or em...

Lardenr by Contributor
  • 287 Views
  • 7 replies
  • 1 Helpful

Mast Fix Rural Scotland

Our village is in a very rural area. We all have antennas to receive an EE signal from 14 miles away over the sea. It’s always been not too bad at 20 plus mb download (some got 80 occasionally). For at least 2 months the signal is now more or less un...

Jas771 by Contributor
  • 2094 Views
  • 22 replies
  • 3 Helpful

Wi-Fi Calling won’t work

Hi Everyone,looking advice on how to get Wi-Fi calling to work on an iPhone 13. We have virtually no signal in our village so rely on this but for some reason it has stopped working. I have turned the phone off and on, reset the router and reset the ...

Panda2019 by Explorer
  • 13010 Views
  • 12 replies
  • 1 Helpful

Repeat issues with mast which covers TA6

Hi, there has been a constant issue with the mobile signal at my home address. I have been told for probably a few years on and off that there is an issue with the mast covering my home postcode. What's going on? Why is this problem not being sorted ...

bugsy1969 by Contributor
  • 215 Views
  • 5 replies
  • 1 Helpful