Mobile Network discussions

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA. To hel...

Re: WIFI calling not working

I operate in various rural areas and use EE mobile to run my businessand to contact customers in other rural areas of the UK. I have beenwith EE/Orange fro 29 years. I have seen little improvement in networkcoverage for voice calls over the past 25 y...

Resolved! EE Closure of 3G Network : 10/April/2024

Hi there.I got a text from EE regarding the closure of the 3G network on 10/April/2024.I visited my local EE Shop to query exactly what was being closed out. I have a 20yo 2G only cellphone (GSM/GPRS : Talk & Text). It ain't broke, don't fix it. Comp...

HELP! eSim

Hi, I was dealing with Apple support today regarding an issue I was having with my iTunes purchases not downloading. I won’t bore you with the details but the bottom line is I was recommended to delete my eSim profile from my phone. While this fixed ...

Unable to hear people on calls

For the last two weeks I have not been able to hear anyone on my mobile. Incoming call rings but then I can't hear the caller but the caller can hear me. Similar with outgoing calls, it rings my end I don't know when they have answered it, but they c...

Phone not ringing with eSim

My Google Pixel 8 Pro with an ee eSIM (personal) and a Vodafone physical SIM (business) frequently fails to ring when receiving an ee call.*this doesn't appear to be affecting my Vodafone physical SIM which is functioning correctly.I get an SMS to sa...

No signal. WiFi calling not working.

HiHoping someone can help. I have a Google pixel 7, and live in a spot with not the greatest signal, but can always make and receive calls. I have WiFi calling switched on.Today, my signal has gone. I have an exclamation mark beside an empty signal ...

Re: EE Mast Lease

Hi there. Could you possibly help me with this number also, I have recently bought a property which has a rooftop mast which I would like to discuss with someone. Many thanks

Resolved! 3g

3g shutdown I have an issue with the 3g shutdown by EE. My wife has had her mobile number for a long time perhaps 30 years. When she acquired a modern smartphone a couple of years ago ie one capable of 4g the phone would only receive data at the 3g r...

No signal

This has been going on for long enough. No signal at all for months!!!

Coverage in Faversham

Update: 20 April 2021 Thank you for the feedback that has been provided since the mast went on air. On the 15 April 2021, our engineers visited the site and completed performance improvements to the mast. We have monitored performance since the i...