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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11034 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22457 Views
  • 0 replies
  • 6 Helpful

Resolved! 5g

Every time I get a 5g connection my phone gets really hot and I can't access any online apps. I've got the Google Pixel 10 pro and thought they were able to cope with 5g?

network

my network crashed I'm only getting in coming calls and texts no outgoing how can i fix that

miri24 by • Visitor
  • 140 Views
  • 1 replies
  • 0 Helpful

Resolved! No signal

Im currently in clacton on sea C016 postcode and have no signal getting the 5g symbol but no signal at all I've checked the coverage map and im in a great area for 4g and ok area for 5g but have no signal and km here for a week is there issues in thi...

Dt36 by • Visitor
  • 197 Views
  • 2 replies
  • 1 Helpful

Resolved! Signal

Signal has been utter rubbish over the last 5 months good one day off the next its off again now I have a sick wife that I need to be in constant contact with when my airtime is up I'm definitely swapping provided 郎

Resolved! Re: Constantly Poor 4G/5G

Same here down in the EN7 area. Comes  to think of it EE’s 4G/5G is poor quality everywhere I go. If I play the radio it constantly keeps cutting in and out or if I send a what’s app I get the wheel of doom until I decides to play ball. I’ve been wit...

Resolved! Call quality

I have consistent low quality on voice calls (wifi/VoLTE). It's both voice quality and volume but more the second. I have to basically shout into my phone for the other party to hear me well. It's unlikely the device is the culprit as I increase volu...

pwalk by • Established Contributor
  • 3982 Views
  • 17 replies
  • 4 Helpful

5G Coverage EX6 6JN

We have a Lodge in the rural Devon area of EX6 6.  We use a TP-Link Deco router with an unlimited EE 5G Sim for our network connectivity.  We must have a good and reliable signal as we work remotely all day.  Our current speed test is showing around ...

JAstle by • Visitor
  • 182 Views
  • 1 replies
  • 2 Helpful