Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...
Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...
Update: 16 July 2026 Over the past few days, our engineers have completed the work needed at the first location and the new mast is now on-air. We are monitoring performance in the area. For the second location, once the build is complete, we c...
Have been with EE for nearly a year. Am with them for mobile, tV, broadband. I continually have problems with the phone. I can rarely use the internet when away from home. This is a real issue for me as I'm a carer and often want to show clients piec...
Why does my EE/Norton antivirus say that EE wifi is unsafe and then kick me off the network whenever I try to use WiFi out of the house? I'm also unable to add EE wifi auto as saved network it just fails every time. Yes I'm main account holder and I ...
No signal for 3 hours already & tracker stated the area has no signal issues. So what’s going on?
It’s mid morning, not holiday, centre of Southbourne. Why is the signal so bad. This is not a one off and makes you wonder about switching suppliers. Can you add decent coverage and capacity. Thanks
I live in the Churn Valley (between Cirencester and Cheltenham). In the valley mobile connection is very poor. Rendcomb church tower dominates the area and in my non-technical opinion would be an excellent place to put a mast. Who can I contact to di...
I'm wondering if anyone else is having this problem. For a while now, whether I'm making a call or receiving one, the calls are breaking up no matter where I am and despite the fact I've full signal. Just regular calls, not over wifi. I don't think i...
I’m new to EE after being with O2 network for years, I am beginning to regret my decision as the signal is very poor and at times I can’t get a connection at all, I’m missing important calls
Quite often when I am on the phone, I lose the signal halfway through the conversation. There seem to be certain lines that always go bad, such as customer call centres based on the other side of the world. The call usually starts off fine. Then, aft...
Does anyone know what has happened to the Cell tower at Alby, Near Aylsham, Norfolk. There is currently no signal from it? it looks like its had Cells removed. Does anyone know the contact details to find out?
