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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

keepconnecteddata3.png
JordanTA by EE Knowledge Specialist
  • 9640 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 16979 Views
  • 0 replies
  • 6 Helpful

Issues with mobile network

My husband and I have been on EE mobiles for many years with no issues. We both upgraded our phones last year and also changed our home WiFi to EE Full fibre but our phones always say we have no network and even when on the WiFi we struggle to make a...

Mobile Signal

Hi I have an issue where my signal is bad  to and from work.The signal drops in and out I have to reconnect 6 or 7 times in a row the signal checker doesn’t show any issues and this has been happening for the last ax months just wondering if anyone e...

Gavvy by Explorer
  • 127 Views
  • 1 replies
  • 2 Helpful

Resolved! Signal issue

This no signal in my area is getting outta hand.  There is parts of my town I’ve no signal at all. What is going on EE 

Resolved! Network issues

Been having problems with a poor signal at postcode S81 *** now for 3 days.Can anyone advise when this will be sorted? [Mod edit: removed full postcode info. Do not share personal details in public view]

Gazza_64 by Visitor
  • 177 Views
  • 2 replies
  • 2 Helpful

Mobile data

Mobile number *********** Note Waking I am not transferring data, if so your service is not good [Mod edit - removed mobile number. Please do not post personal details in the community]

Poor 5G + Performance

I have noticed quite alot over the last few months 5G speeds have dropped quite alot in my area. 5G+ was turned on in August in my town i have a 5G SA signal on my phone as confirmed through the signal screen accessed through the Apple Keypad & nPerf...

ArronCW7 by Explorer
  • 392 Views
  • 3 replies
  • 1 Helpful

Resolved! Network down

Network is keep going down in my area! So I can't make a phone call. Since January, I have been struggling with the network 

Skhukhuu by Visitor
  • 915 Views
  • 2 replies
  • 2 Helpful