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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 9551 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 16785 Views
  • 0 replies
  • 6 Helpful

Coverage in Queslett and Pheasey

Update: 08 January 2026 Over the past few months, our engineers have been in negotiations with the site provider to arrange a date to access the area and complete the additional surveys required for the planning permission. Once the surveys have be...

Leanne_T by EE Community Support Team
  • 5125 Views
  • 32 replies
  • 21 Helpful

Resolved! How to contact EE when there's no network?!

Does anyone know how to contact EE when they have no network? We're getting "Network not available" messages when trying to make calls. We have WiFi calling on as preferred method and WiFi is fine (Starlink). But WiFi calling is also not working. Tri...

Mercury80 by Investigator
  • 450 Views
  • 6 replies
  • 0 Helpful

EE

Ee is bad connection and they are scammers very very bad service bad company 

20191 by Visitor
  • 150 Views
  • 1 replies
  • 0 Helpful

Resolved! wifi calling

I have 2 iphones each with a separate ee contract (work / personal). We have Starlink but this has not been an issue to date. Wifi calling isn't working, can't call EE as no signal and no online chat service it seems. I have restarted, airplane mode ...

Postcode B27 network issues

HiSince last Friday evening the network signal in B27 has been awful. I've signed up for updates but I just receive texts saying it's taking longer than expected to resolve the problems.I had to work from my dad's home this morning but I couldn't act...

Rukiroo by Visitor
  • 180 Views
  • 1 replies
  • 2 Helpful

Resolved! No Signal in Barra HS9

No signal on barra since friday app says problem will be fixed in 16 hours has said this since friday we pay a fortune a month to get a service and you are not providing it 4 masts on island 2 are down completely 1 only half works and the other is on...

Resolved! Network has been down

My network has been down for over a month now were I get no signal on my phone and when I check it says it’s going to be 18 hours until fixed but that was a month ago 

Phone connection issues

Hi, I have been having issues with calls for a few days now. It is either putting the phone straight down when the call is connected, or it is going quiet and skipping. I can't make any phone calls at all. I have updated the phone, turned it on and o...

laurie101 by Investigator
  • 357 Views
  • 7 replies
  • 2 Helpful