Useless network
Ee getting worse and worse. Network status showing 4G+ network but no internet at all. Getting touch with anyone is hard. AI useless..
Forum Posts
Resolved! 5G Standalone iPhone 16 Pro
Good afternoonI recently upgraded my plan to full works sim only. As part of full works is access to 5G standalone signal which is key feature.I was advised by EE sales rep on the phone to download an esim from the EE app. This process for me did not...
5G Standalone (SA) option is greyed out
Hi, I spoke to your tech team (Level 1), and it appeared they mixed up 5G Standalone (SA) with 5G network. I have a full works for the iPhone SIM plan with a 5G standalone add-on added to that number, and I am using the iPhone 16 Pro Max. But the 5G ...
Resolved! No EE signal in Pangbourse RG8 for last 48 hours
For the last couple of years I've had excellent signal (all four bars) inside and outside. Since Tuesday morning both my EE mobiles and my 5GEE Hub are all showing zero signal, or ocassionally one bar with (E) rather than (4G), then back to zero sig...
eSIM not working after trip abroad
Hi all,I have been away for three weeks and used various eSIMs. I am now back in the UK and I’m y phone won’t connect to the network. I tried switching off and back on, airplane mode, choosing network etc. I don’t think the phone recognises the ee eS...
Resolved! Which phones are supported on standalone 5G?
I have an iPhone 14 Pro Max and although I have the full works package shown in my account, I don’t seem to be able to enable/see the option to enable standalone 5G. From https://ee.co.uk/why-ee/5g-on-ee the criteria is:be on an All Rounder or Full W...
Signal
Hi. Bt have closed my account as swapped to ee but no signal and absolutely nowhere to get online support with accounts??Please help
Network
E.e lying when you call them says best network **bleep** network if see the price which we paying compared to other network
Why has the network coverage got drastically worse in recent months?
Over the last few months I've noticed my phone coverage generally has gotten significantly worse. At home, I have almost zero coverage, to the point where I can't even receive phone calls, but even in my local city centre, the signal is so bad phone...
Resolved! Poor signal LA10
We have been having terrible signal issues in LA10 for a number of weeks. A lot of the time there is no signal whatsoever and it is essential for school and work. All EE say is sign into wifi for calling - well that is all well and good but EE are my...
