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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11034 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22457 Views
  • 0 replies
  • 6 Helpful

Coverage in the Isle of Dogs

Update: 01 October 2026  Over the past few months, due to circumstances out of our control we have experienced a delay from the government for the planning approval. Barring any further unforeseen circumstances, we expect an outcome from the appl...

Leanne_T by • EE Community Support Team
  • 14499 Views
  • 66 replies
  • 18 Helpful

No signal

I moved house 2 weeks ago and I get no bar signal in the new house can only use Wi-Fi does anyone know what’s wrong or how I can get any?

Resolved! Can’t get 5g/4g at my work

Hello!! So I’ve changed jobs and with my new office premises, I can’t get 4g or 5g. It seems to be specifically with EE as my colleagues are with other networks and have no issues. Is there any options for me to buy routers from other companies to ac...

Abmua15 by • Visitor
  • 368 Views
  • 2 replies
  • 2 Helpful

Resolved! Phone call issue

Hi, Over the last few weeks when I’m making phone calls, the person on the receiving end can’t hear me properly, I keep cutting in and out. I’ve noticed that my phone signal only has 1 bar, I’ve never experienced this issue before on EE. Does anyone ...

KGill1 by • Visitor
  • 410 Views
  • 3 replies
  • 0 Helpful