Mobile Network discussions

Discussion about mobile networks

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Useless network

Ee getting worse and worse. Network status showing 4G+  network but no internet at all. Getting touch with anyone is hard. AI useless..

Attila123 by Investigator
  • 236 Views
  • 7 replies
  • 8 Helpful

Resolved! 5G Standalone iPhone 16 Pro

Good afternoonI recently upgraded my plan to full works sim only. As part of full works is access to 5G standalone signal which is key feature.I was advised by EE sales rep on the phone to download an esim from the EE app. This process for me did not...

jdjx98 by Explorer
  • 407 Views
  • 5 replies
  • 8 Helpful

5G Standalone (SA) option is greyed out

Hi, I spoke to your tech team (Level 1), and it appeared they mixed up 5G Standalone (SA) with 5G network. I have a full works for the iPhone SIM plan with a 5G standalone add-on added to that number, and I am using the iPhone 16 Pro Max. But the 5G ...

ashiqcs by Investigator
  • 325 Views
  • 3 replies
  • 4 Helpful

eSIM not working after trip abroad

Hi all,I have been away for three weeks and used various eSIMs. I am now back in the UK and I’m y phone won’t connect to the network. I tried switching off and back on, airplane mode, choosing network etc. I don’t think the phone recognises the ee eS...

Resolved! Which phones are supported on standalone 5G?

I have an iPhone 14 Pro Max and although I have the full works package shown in my account, I don’t seem to be able to enable/see the option to enable standalone 5G. From https://ee.co.uk/why-ee/5g-on-ee the criteria is:be on an All Rounder or Full W...

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Philt8 by Contributor
  • 9266 Views
  • 67 replies
  • 14 Helpful

Signal

Hi. Bt have closed my account as swapped to ee but no signal and absolutely nowhere to get online support with accounts??Please help 

Network

E.e lying when you call them says best network **bleep** network if see the price which we paying  compared to other network 

Zain31 by Visitor
  • 152 Views
  • 4 replies
  • 1 Helpful

Resolved! Poor signal LA10

We have been having terrible signal issues in LA10 for a number of weeks. A lot of the time there is no signal whatsoever and it is essential for school and work. All EE say is sign into wifi for calling - well that is all well and good but EE are my...

jonessam by Explorer
  • 299 Views
  • 3 replies
  • 0 Helpful