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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5517 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 5854 Views
  • 0 replies
  • 6 Helpful

Resolved! No network

It's been over a month now and we still have a network fault in the SO32 area. Is there any way of actually getting an update of when this will be fixed? I have registered for updates but all it says is there is a fault. Surely we should be getting s...

Ajm29 by Visitor
  • 149 Views
  • 2 replies
  • 3 Helpful

EE signals in Milton Keynes ...

Recently moves to Milton Keynes and disappointed to see the poor EE signals in almost every corner of Milton Keynes. Especially in Glebe Farm. Seemsblike Milton Keynes is not a priority for EE ??

Zeeshh by Investigator
  • 198 Views
  • 5 replies
  • 0 Helpful

Question about the photo

On the photo,Is that tower for EE or other networks? My reception and internet are so poor in SE9 6AS. Every time I raise a complaint, they say everything is fine and there are no issues. I wish someone would come and check.  

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omar_f1 by Visitor
  • 237 Views
  • 4 replies
  • 4 Helpful

EE MOBILE SIGNAL STILL CRAP IN OXFORD CITY

Hello Technical Team, This is to inform you that I cannot continue to paying more dimes for a service that is not worth it. Last year, I reported a staggering poor network signal within the Oxford City Centre and up to 10 miles towards the Cowley Roa...

JiLF by Established Contributor
  • 377 Views
  • 5 replies
  • 3 Helpful

Unable to make calls or contact 150

Hello, I have had a billing issue and my services has been cut off, I have tried calling 150 and 360 to resolve this but when I call the call just cuts off straight away, I have tried finding a live chat on the ee website but I cant find it, how do I...

spazmunk by Visitor
  • 6584 Views
  • 217 replies
  • 76 Helpful

4g LTE bands 3 and 20

I have noticed that my Huawei router B535-235 keeps changing bands from 3 to 20 and back again.  On band 3, the DL speeds are about 40mb and UL under 1mb. On band 20, the DL decreases to about 15mb and UL increases to about 7mb. Any reason why it sho...

Wildcat by Skilled Contributor
  • 511 Views
  • 8 replies
  • 2 Helpful

Phone mast

Where I live the signal is non existent and when we are trying to run a farm it’s not easy with no reception we’ve got the ideal spot for a mast but we don’t know how to go about inquiring 

5G mast near Skenfrith

Hi I have just bought a property near Skenfrith and the signal is very poor - i would happily provide land for a mast - at the top of Coed Angred Hill so with longviews in all directions

HugoK by Visitor
  • 138 Views
  • 2 replies
  • 0 Helpful