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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 5907 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 6909 Views
  • 0 replies
  • 6 Helpful

iPhone 14 5G Standalone Restriction?

So I joined EE Full Works a wee while ago with the ambition of using 5G SA where available, however I didn't realise that unlike O2, EE seem to have some hard restrictions on what devices can actually use NR only!I don't understand why EE have decide...

Resolved! Network issues

I use my ee sim in my router for internet. I pay for the unlimited data plan and yet, I’ve not actually had service to enjoy it. I’m constantly getting disconnected from the internet and it’s been such a disappointment. I unfortunately am locked in a...

Itasoha by Investigator
  • 380 Views
  • 8 replies
  • 8 Helpful

No Signal Since Friday

Since Friday there has been no signal in the area around Braintree Essex.https://ee.co.uk/help/service-status - this page does not work so cannot look thereI sent the words "NETWORK STATUS" to 150 - the did not return the service statusThis is effect...

fredfrag by Visitor
  • 214 Views
  • 2 replies
  • 2 Helpful

Network issues

Changed many providers but same problem. And finally chose EE because they are the biggest network in UK but their network in my area is also very bad. Basically no service provider updates or upgrades local MAS or network towers. They are cheating u...

Internet issues

I always have issues using EE network outside it doesn’t work properly I only enjoy internet when I’m connected to a wifi

Ayo11 by Investigator
  • 202 Views
  • 5 replies
  • 6 Helpful

France signal stronger than UK at EE!

HiIn Folkestone, Kent I constantly get “welcome to France” on my phone. Sometime later it will welcome me home. Presumably the network in France (22miles of water and no masts between us) is stronger than the local network EE provides in Folkestone. ...

Greg119 by Visitor
  • 1187 Views
  • 3 replies
  • 3 Helpful