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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by • EE Knowledge Specialist
  • 11034 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by • EE Community Support Team
  • 22457 Views
  • 0 replies
  • 6 Helpful

Resolved! Mobile Parental Controls

Hi. We would like to be able to disable the use of our daughter's phone(s) when refusing to go to school etc so they can't call or text or use mobile data. Does EE allow this?

welsha by • Contributor
  • 684 Views
  • 6 replies
  • 4 Helpful

Resolved! this connection is not secure

using EE Mobile network 4g  4bars signal  iPhone 16+selecting William hill app on my phone and then gets a message this connection is not secure. then tried signing in through William Hill web siteand still get the same issue.but using EE wi-fi at ho...

Bluesriff7 by • Established Contributor
  • 501 Views
  • 1 replies
  • 0 Helpful

WiFi calling abroad

I am in Greece and we have very limited phone signal.  Does WiFi calling now work abroad as I can’t make calls to landlines without a signal.  Thank you

Turner8 by • Explorer
  • 1790 Views
  • 8 replies
  • 4 Helpful

No Network

Hi @ALL I have been having network issues for 2 days, I cant call EE as I cant make calls and I have no other mobile to use.How do I contact them as there live chat is unable to help and keep telling me to call and there is no EE email address

gmorrin1 by • Explorer
  • 344 Views
  • 3 replies
  • 0 Helpful

Coverage in Kensington/Tuebrook

Update: 01 October 2026  Over the past few months, have found a new location for a new mast and have been conducting surveys to make sure the area will be suitable for the equipment. Pending a positive outcome from the surveys, we will start leg...

Leanne_T by • EE Community Support Team
  • 5631 Views
  • 19 replies
  • 8 Helpful