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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 4177 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3542 Views
  • 0 replies
  • 5 Helpful

Network Coverage in Woodbridge

I have not been able to get a signature on my phone in Woodbridge for weeks. I use mobile apps for parking and am having to use cash in the machines which is all very well if you have cash available. Very frustratin! Maybe I should switch to O2!

ralyon by Explorer
  • 750 Views
  • 8 replies
  • 7 Helpful

SE25 continues to have bad connection

Hey EE Team,The area of SE25 continues to have bad Internet connection even tho EE said there was a new mast on air since March 6th. I am not nearly getting the same speeds as last year hovering around 0.2 to max 5 Mbits while your website says there...

cgotta by Visitor
  • 245 Views
  • 2 replies
  • 2 Helpful

Resolved! Loss of 5G coverage in NE4 9**

Similar to other recent posts, there’s a loss of 5G coverage in NE4 9** . 5G had been fine since it launched here but it disappeared about a week ago (4G only now on both EE phones in the house). Looking now,  your coverage checker says 5g isn’t avai...

ahad2 by Contributor
  • 1354 Views
  • 26 replies
  • 7 Helpful

Coverage GU14 6EJ

I have had very little coverage now for over a week, and it’s becoming unacceptable.  I cannot speak to anyone and I’ve been with Orange /EE for 20 years!! 

BlueGyps by Explorer
  • 251 Views
  • 3 replies
  • 3 Helpful

Why is the signal so bad in central London?

Can someone explain the technical reasons why I got better signal in central London in the 90s, than I do in 2025 on EE? I work near Oxford Street, and the signal is dire. Often it will show that I have good signal, and yet calls will drop, or web pa...

h29039f by Investigator
  • 1207 Views
  • 14 replies
  • 6 Helpful

Satellite Messaging

Hi Team,Do you have plans to enable satellite messaging on the EE network?I know emergency SOS is currently enabled, but more countries are now rolling out sending sms by satellite.Of course I’m talking about iPhones here after the iOS 18.5 rollout....

Coverage status

Really disappointed with EE lately. Constant poor connection on both 4G and 5G — no or just one line signal bars but barely any data actually works. Coverage checker says the area has “excellent service4G and good on 5G,” but the reality is the compl...