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Stay connected if your data runs out

Knowing that you can keep in touch with friends and loved ones even if your data’s run out is one of those little things that just makes life better. That’s why Stay Connected Data comes included in our No Frills and Essentials plans. How it works St...

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JordanTA by EE Knowledge Specialist
  • 3960 Views
  • 7 replies
  • 8 Helpful

EE Mobile Coverage and Service Status Checker

Check mobile coverage and ongoing maintenance in your area using the EE Mobile Coverage and Service Status Checker. "Check coverage" will predict the usual level of service, whereas "Check service status" will show known issues and faults. You don’t ...

Rach_H by EE Community Support Team
  • 3202 Views
  • 0 replies
  • 5 Helpful

Network

It was supposed to be 5g but  I only get 4g connected and only have 2 signal bar

Tz23 by Visitor
  • 231 Views
  • 3 replies
  • 11 Helpful

My EE sim

I have stayed with Ee with my mobile and also left vidaphone with my broadband. Will I recieve a new sim as I have no service on my mobile

290 by Visitor
  • 199 Views
  • 1 replies
  • 2 Helpful

really bad coverage, no data at all

Hi. I don’t have any EE coverage and data from two weeks. Before it was working amazing. No I don’t have even one line of signal. Just wondering if it’s something wrong with EE in ME139RL area?I checked area coverage and there is not a problem. Nothi...

iiracz by Investigator
  • 414 Views
  • 5 replies
  • 2 Helpful

Complain

Dear EE Customer Service, I hope this message finds you well. I am writing to formally raise a complaint regarding the continued deterioration of my mobile internet service. I have been a loyal EE customer for the past two years, and during the first...

Cr70 by Investigator
  • 630 Views
  • 13 replies
  • 1 Helpful

WF13 location

Hi since last Thursday EE coverage been really poor blackspotting no steady coverage nothing loads up. I have to put my home WiFi on to get messages or calls just can't get good signal and been fine since we moved to area haven't had any issues till ...

Woodbridge, Suffolk

Can you send physically send someone out to Woodbridge, Suffolk and especially into the area around the Station/River, the Thoroughfare and Hamblin Road/Leisure Centre car parks where according to your Coverage  Checker we should have a perfect 4G si...

mlrend by Explorer
  • 1171 Views
  • 8 replies
  • 1 Helpful

4G/5G Network Bands

Hello,I will be purchasing a Vivo x200 Ultra which runs on a Chinese ROM with Google services and am looking to switch to EE Sim only shortly. Can anyone confirm if the phone will work on EE with the confirmed network band support below:4G: TD-LTE : ...

VoidZ by Investigator
  • 534 Views
  • 9 replies
  • 7 Helpful